What are the responsibilities and job description for the Medical Front Desk Coordinator position at Nezhat Medical Center?
Who We Are
We are a boutique style highly specialized gynecology office that specializes in minimally invasive surgery. Our team is professional, collaborative, and supportive, and we are looking for a dependable, detail-oriented front desk coordinator to join us.
Position Summary
As the Medical Front Desk Coordinator, you will be the first point of contact for our patients and play a key role in creating a welcoming and professional environment. This position involves managing patient check-in/check-out, scheduling, insurance verification, and communication with both patients and clinical staff.
Responsibilities:
- Greet patients warmly and assist with check-in and check-out processes
- Schedule appointments and manage phone calls
- Verify insurance, collect patient information, and assist with prior authorizations as needed
- Answer phones, respond to patient inquiries, process refill requests, and relay messages to providers
- Maintain accuracy in medical records
- Support providers and staff with administrative tasks to ensure smooth office flow in a fast paced environment
Qualifications:
- Previous experience in a medical front desk, medical receptionist, or patient services role required (women’s health experience a plus)
- Knowledge of insurance verification and scheduling systems
- Strong organizational and communication skills
- Capability of learning paper charts and EMR systems interchangeably
- Professional appearance and demeanor
- Must be dependable and seeking long-term employment
What We Offer
- Competitive pay based on experience
- Supportive team environment
- Full-time, Monday–Friday schedule (no nights or weekends)
- Paid time off and holidays