What are the responsibilities and job description for the CRM Oracle Service Cloud Lead position at Nexwave?
Job Details
CRM Oracle Service Cloud Lead
San Jose, CA.
Long term
Look only for consulting roles with Oracle Service Cloud
Required Skills
- Experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
- Solid understanding of customer service operations and CRM/contact center best practices.
- Strong communication, stakeholder management, and onsite leadership skills.
- Ability to create detailed functional and technical documentation.
- Experience managing projects in cross-functional enterprise environments
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