What are the responsibilities and job description for the Head of Forward Engineering position at NexusOne?
About Nexus
At Nexus, we help organizations turn complex data into clear, actionable insight — so the hard work behind artificial intelligence, analytics, and cloud infrastructure doesn’t slow innovation down… it accelerates it.
We’re a team of builders, problem-solvers, and collaborators who believe in moving fast, learning continuously, and doing great work together. Our role is to handle the heavy lifting of modern data platforms, governance, and cloud transformation so our clients can focus on making confident, strategic decisions that move their businesses forward.
We’re proud of the culture we’re building across the U.S. and India — one rooted in curiosity, ownership, collaboration, and care — and we’re excited to keep growing with people who want to do meaningful work alongside genuinely great teammates.
Role Summary
The Head of Forward Engineering leads NX1's post-sale technical organization. They own the full customer technical lifecycle from deployment through solution delivery and expansion. They build and manage a team of customer-facing engineers across four practice areas: Enterprise Deployment, Solution Design & Data Engineering, Legacy Migration, and AI Solutions. They partner closely with Sales, Customer Success, and the Head of Engineering to ensure customers are successful and the product roadmap reflects field realities.
Key Responsibilities
At Nexus, we value people who want to grow — and support each other while doing so.
You can expect:
If this role sounds like a great fit — or even close to one — we’d love to hear from you. We know that no candidate checks every single box, and we’re excited to meet people who bring curiosity, talent, and a desire to build meaningful work together.
At Nexus, we help organizations turn complex data into clear, actionable insight — so the hard work behind artificial intelligence, analytics, and cloud infrastructure doesn’t slow innovation down… it accelerates it.
We’re a team of builders, problem-solvers, and collaborators who believe in moving fast, learning continuously, and doing great work together. Our role is to handle the heavy lifting of modern data platforms, governance, and cloud transformation so our clients can focus on making confident, strategic decisions that move their businesses forward.
We’re proud of the culture we’re building across the U.S. and India — one rooted in curiosity, ownership, collaboration, and care — and we’re excited to keep growing with people who want to do meaningful work alongside genuinely great teammates.
Role Summary
The Head of Forward Engineering leads NX1's post-sale technical organization. They own the full customer technical lifecycle from deployment through solution delivery and expansion. They build and manage a team of customer-facing engineers across four practice areas: Enterprise Deployment, Solution Design & Data Engineering, Legacy Migration, and AI Solutions. They partner closely with Sales, Customer Success, and the Head of Engineering to ensure customers are successful and the product roadmap reflects field realities.
Key Responsibilities
- Build, lead, and grow the Forward Engineering organization across all four practice areas
- Own customer technical success metrics: deployment time-to-value, solution delivery quality, and expansion revenue generated by the FE team
- Define and standardize delivery methodologies, customer engagement models, and technical documentation standards
- Serve as the executive technical sponsor for the largest and most complex enterprise deployments
- Partner with Sales on pre-sales technical strategy and proposal development for strategic accounts
- Drive the AI solutions practice as a differentiating revenue channel
- Maintain a feedback loop to Engineering on deployment challenges, integration gaps, and product feature requests
- Manage Forward Engineering budget, utilization, staffing, and professional services economics
- 10 years technical experience with 4 years leading customer-facing engineering teams in enterprise software or data platforms
- Deep understanding of enterprise data platform architecture including data lakehouses, cloud platforms, and integration patterns
- Experience navigating enterprise IT organizations: security reviews, architecture boards, procurement, and change management
- Familiarity with Apache ecosystem (Spark, Trino, Iceberg, Ranger) and Kubernetes-based deployments
- Strong executive presence and ability to represent NX1 technically at the C-suite level in enterprise customer organizations
- Experience with professional services or solutions delivery P&L management
At Nexus, we value people who want to grow — and support each other while doing so.
You can expect:
- A collaborative team culture built on curiosity and respect
- Challenging work where your contributions clearly matter
- A leadership team that invests in learning and development
- The opportunity to work at the intersection of cloud, data, and AI innovation
If this role sounds like a great fit — or even close to one — we’d love to hear from you. We know that no candidate checks every single box, and we’re excited to meet people who bring curiosity, talent, and a desire to build meaningful work together.