What are the responsibilities and job description for the Population Coordinator position at Nexus Pets?
Department: Nexus Pets
Reports to: Programs Manager, Pets
Supervises: Volunteers
Type: Full-time, Exempt Employee
Purpose of Position: This position is responsible for managing the internal and external movement of animals within our Pets program through facilities, coordinating with partner agencies, and ensuring optimal care and housing for our population. This role plays a crucial part in maintaining efficient operations and delivering high-level customer service to internal and external stakeholders.
Responsibilities:
- Coordinate the internal and external movement and transfer of dogs, cats, and small mammals at Nexus Pets facilities and foster homes, including coordination with partner agencies.
- Identify and implement opportunities to improve space utilization for animal populations within Nexus Pets facilities.
- Deliver exceptional customer service to internal and external partners, fostering productive and lasting collaborations.
- Safely and compassionately handle, restrain, and move dogs, cats, and small mammals, addressing contagion concerns as necessary.
- Utilize standard operating procedures (SOPs) to guide operations and provide feedback for continuous improvement.
- Perform basic behavior and health evaluations for dogs, cats, and small mammals, administer vaccinations, and preventative medications.
- Ensure accurate and timely data entry for all pets-related activities.
- Collaborate with foster homes and other departments to coordinate and optimize the care of shelter pets.
- Contribute to and lead initiatives aimed at improving processes and procedures related to pets population management.
- Provide onboarding support and training to staff and volunteers new to pets-related responsibilities.
- Partner with Facilities and other departments to ensure equipment related to pets care is well-maintained.
- Assist in developing educational materials for internal and external use.
- Clean and sanitize work areas and vehicles regularly to maintain a safe and hygienic environment.
- Actively engage with volunteers in such a way that provides support for our volunteers and staff and proactively improves our volunteer program.
- Be an ambassador for Nexus, sharing the work and mission with your friends and family and be knowledgeable of the various ways to support our work.
- Other duties as assigned.
Competencies:
- Analytical thinking
- Community partnerships
- Integrity and Ethics
- Adaptability to Change and Ambiguity
- Customer and Community Focus
- Emotional Intelligence
- Excellence
Qualifications:
- High school diploma or equivalent
- Professional experience in animal welfare or working with dogs, cats, and small mammals
- Valid driver’s license and insurable driving record
- Excellent organizational skills with strong attention to detail
- Strong customer service skills
- Excellent interpersonal communication skills
- Demonstrated ability to work in a fast-paced environment
- Proficiency in Google Workspace and Microsoft Office programs
- Knowledge of veterinary care/animal health (desired)
Work Conditions and Physical Requirements:
- Handle and restrain animals of various sizes, weights, and temperaments.
- Subject to animal bites or scratches.
- Work performed in areas with high noise levels and exposure to cleaning chemicals, fumes, dust, animal dander, and feces.
- Physical efforts require constant bending, stooping, standing, and walking.
- Frequent lifting of animals and objects with reasonable accommodation.
- Ability to drive a company vehicle for the duration of a typical workday.
Job Type: Full-time
Pay: $35,000.00 - $36,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $35,000 - $36,000