What are the responsibilities and job description for the Clinic Office Manager position at Nexus HR Services?
Clinic Office Manager - Chowchilla, CA
Compensation: $30 - $36 hourly
Overview: Nexus HR is seeking a highly organized and experienced Clinic Office Manager for a healthcare clinic located in Chowchilla, CA. The ideal candidate will be responsible for overseeing the daily administrative operations of the clinic, ensuring smooth workflows, excellent patient experience, and compliance with healthcare regulations. This role requires a proactive leader with strong interpersonal, organizational, and problem-solving skills.
About the Job
This position is for a growing healthcare clinic that values efficiency, patient satisfaction, and compliance. The Clinic Office Manager will report directly to the clinic leadership and act as the key point of contact for administrative staff, patients, and vendors. Responsibilities include managing office operations, supervising staff, overseeing billing and scheduling, and ensuring compliance with all healthcare laws and clinic policies. The role is located in Chowchilla, CA, and requires someone who can thrive in a fast-paced clinical environment while maintaining a welcoming atmosphere for patients and staff.
Duties and Responsibilities:
Oversee daily clinic operations across front desk, medical records, billing, and administrative functions to ensure smooth workflow, while conducting regular audits to maintain compliance, accuracy, and efficiency.
Supervise and provide leadership to administrative staff, including scheduling, performance management, training, and professional development.
Manage patient scheduling, intake processes, and ensure accurate and timely patient communication.
Oversee billing, coding, and insurance claim processes to maximize reimbursement and minimize errors.
Maintain compliance with HIPAA, OSHA, and other applicable federal, state, and local healthcare regulations.
Develop, implement, and enforce clinic policies, procedures, and quality standards.
Handle patient complaints or issues, resolving conflicts and ensuring patient satisfaction.
Coordinate with vendors, suppliers, and service providers to ensure clinic resources are properly maintained.
Prepare regular reports on clinic performance, financial metrics, and operational efficiency for leadership review.
Assist in budgeting, financial planning, and resource allocation for administrative operations.
Collaborate with clinical staff to support a coordinated patient care experience.
Ensure proper documentation and record-keeping of all administrative and operational activities.
Support recruitment, onboarding, and retention of qualified administrative personnel.
Facilitate staff meetings and communication to foster a positive work environment.
Qualifications:
Minimum 5–10 years of experience in a healthcare clinic environment, including leadership or supervisory responsibilities
Active LVN license or Medical Assistant certification required
Strong leadership and team management skills
Must be a team player and able to follow instructions and direction from upper management
Excellent communication and interpersonal abilities
Proficiency in electronic health record (EHR/EMR) systems and practice management software
Knowledge of medical billing, coding, and insurance processes
Financial and budget management skills
Problem-solving and decision-making capabilities
Strong organizational and multitasking abilities
Knowledge in HIPAA and patient privacy regulations, OSHA, and clinic safety compliance.
General healthcare operations and workflow management
Bilingual in English and Spanish is required.
Benefits:
Dental
Vision
Medical
401k
Paid Leave
Salary : $30 - $36