What are the responsibilities and job description for the Tour & Travel Consultant position at nextjobz?
Company Name: BIPLOB AIR TRAVELS
Location: Anywhere in Bangladesh
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202648259
Location: Anywhere in Bangladesh
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202648259
- Handle client enquiries through phone calls, WhatsApp, Facebook Messenger and in-person consultations.
- Provide accurate information regarding tourist visas, travel packages, flight bookings, hotel reservations and travel-related services.
- Understand clients' travel requirements and recommend suitable destinations, packages and visa solutions.
- Conduct consultations and effectively present company services to prospective clients.
- Maintain regular follow-up with leads and enquiries to maximize sales conversion.
- Convert enquiries into confirmed visa processing, tour package and travel service bookings.
- Assist clients in understanding visa requirements, documentation and application procedures.
- Coordinate with the operations and processing team to ensure smooth service delivery.
- Build and maintain strong relationships with clients to encourage repeat business and referrals.
- Maintain accurate records of leads, bookings, payments and client communications.
- Achieve monthly sales, booking and client conversion targets assigned by management.
- Stay updated on visa policies, travel regulations and tourism trends.
- Experience: 1-2 years
- Education: bachelor of arts
- Skills: travel and tourism, tourism management, tour operators, travel industry knowledge, travel agency, guest services, customer service skills, customer inquiries handling