Business Operation Coordinator

Position Title: Business Operation Coordinators

Location: California, United States (Remote)

Duration: 12 Months with possible extension

Job Description:

• We're more than a global ecommerce leader we’re changing the way the world shops and sells.
•  Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
• Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day. We're in this together, sustaining the future of our customers, our company, and our planet.
• Join a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all.

About the team and the role: 

• We are hiring a Business Operations Coordinator - Engineering Org Ops to support cross-functional planning, reporting, events/cadence and AI-enabled workflow improvements.
• You will help supervise headcount and budget, build clear status updates for leadership, and facilitate the deployment of AI tools across teams.
• This is a hands-on role suited for someone with operational experience who is eager to work with a wide range of partners, adapt to the evolving ways of working, and facilitate change across the organization.

What you will accomplish: 

• Headcount and hiring support
• Lead employee hiring process. Support team members through the hiring process.
• Track health of hiring flow and unblock challenges to partner in building an extraordinary organization.
• Prepare weekly/monthly hiring summaries and assist with approvals by coordinating with HR, Finance, and Hiring Managers.
• Build dashboards and alerts to surface hiring pipeline status and capacity changes.
• Budget and expense tracking
• Monitor day-to-day team expenses against budget; flag variances and risks early.
• Support creation of automated expense trackers; use AI tools to identify anomalies and summarize insights.
• Provide counsel on budget asks within the organization.
• Events and cadence management
• Oversee onsite organizational events such as All Hands, workshops (for California remote only). 
• Develop professional-grade slide presentations and documents for executive team and Board of Directors 
• Resource and product planning coordination
• Assist in preparing data for resource planning and product portfolio reviews with the PMO organization and the central planning team.
• Help compile capacity models and demand forecasts; use AI to generate draft analyses and scenario summaries.
• AI adoption support
• Partner with dev leads within the organization to coordinate roll out of AI tools in the daily product development life cycle.   
• Identify workflow improvements, propose AI-driven opportunities, and track outcomes; ensure adherence to privacy and responsible AI guidelines.
• Operational excellence and documentation
• Identify and implement incremental process improvements; develop best practices and how-to guides for repeatability.

What you will bring: 

• 5 years of work experience preferred. 
• Prior experience in business operations, technical project management, program management, or operations working on product development life cycle.
• Track record of launching an end-to-end process including identifying roles & responsibilities, tools, training users to reporting on outcome.
• Experience hosting all-hands and other in person events at scale. 
• Exposure to AI or automation in workflows (e.g., using copilots, building lightweight automations, summarizing data with AI).
• Strong attention to detail with basic data skills: maintaining trackers, building dashboards, and interpreting operational metrics.
• BS/BA degree required.
• Industry experience in commerce/ retail, consumer goods or internet services a plus