What are the responsibilities and job description for the ServiceNow Developer with CMDB Expertise position at Nextgen Information Services?
Job Details
ServiceNow Developer or Engineer - CMDB Expertise
Location: Hybrid Chandler, AZ
Visa and US
Type: Full-time or open to contract to hire
Interview Steps:
1. Phone Screen - 15 to 30 minutes
2. Hiring Manager Round - 30 minutes
3. Tech Panel Round - 1 hour
1. Phone Screen - 15 to 30 minutes
2. Hiring Manager Round - 30 minutes
3. Tech Panel Round - 1 hour
Must-Haves:
1. Skills & Experience 3 years of hands-on ServiceNow development or engineering experience.
2. Strong understanding of CMDB structure, CI relationships, and Discovery patterns. Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).
3. Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.
4. Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.
5. Ability to create technical documentation and solution design specifications
1. Skills & Experience 3 years of hands-on ServiceNow development or engineering experience.
2. Strong understanding of CMDB structure, CI relationships, and Discovery patterns. Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).
3. Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.
4. Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.
5. Ability to create technical documentation and solution design specifications
About the Role:
We are seeking a ServiceNow Developer or Engineer with hands-on experience in the Configuration Management Database (CMDB) to join our growing ServiceNow practice. In this role, you will design, configure, and enhance CMDB-related solutions that improve data accuracy, automate discovery, and strengthen IT Service Management (ITSM), IT Operations Management (ITOM), and Asset Management capabilities.
You ll work closely with architects, business analysts, and cross-functional delivery teams to ensure ServiceNow solutions align with business objectives and best practices.
Key Responsibilities:
Design, develop, and implement solutions within the ServiceNow platform, focusing on CMDB, Discovery, and Service Mapping.
Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency.
Configure identification and reconciliation rules, CI classes, and relationship models.
Develop and maintain automation scripts using JavaScript, Flow Designer, and Orchestration tools.
Conduct data analysis, reconciliation, and CMDB audits to maintain data integrity.
Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.
Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.
Contribute to platform upgrades, patching, and ongoing process improvement initiatives.
Follow Agile delivery methodologies and participate in sprint planning, demos, and retrospectives.
Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency.
Configure identification and reconciliation rules, CI classes, and relationship models.
Develop and maintain automation scripts using JavaScript, Flow Designer, and Orchestration tools.
Conduct data analysis, reconciliation, and CMDB audits to maintain data integrity.
Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.
Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.
Contribute to platform upgrades, patching, and ongoing process improvement initiatives.
Follow Agile delivery methodologies and participate in sprint planning, demos, and retrospectives.
Required Skills & Experience:
3 years of hands-on ServiceNow development or engineering experience.
Strong understanding of CMDB structure, CI relationships, and Discovery patterns.
Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.
Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.
Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).
Strong understanding of CMDB structure, CI relationships, and Discovery patterns.
Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.
Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.
Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).
Why Join Us:
Fast-growing ServiceNow Partner environment
Opportunity to work directly with architects and delivery leads on enterprise-level projects
Collaborative, innovative culture with a focus on learning and professional growth
Competitive salary, benefits, and career advancement opportunities
Opportunity to work directly with architects and delivery leads on enterprise-level projects
Collaborative, innovative culture with a focus on learning and professional growth
Competitive salary, benefits, and career advancement opportunities
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $80,000 - $130,000