NOC Technician

Hiring: NOC Technician

Location: Hybrid (Onsite Tue & Thu – Annapolis Junction, MD/Richardson TX)

Schedule: Flexible shifts (40–45 hrs/week)

🔍 Role Overview

Looking for trainable, flexible NOC Technicians to support network monitoring and alarm management for managed networks. Ideal for candidates with NOC or telecom background, but training will be provided.

🕒 Shift Options

• Day: 6 AM – 2 PM
• Swing: 2 PM – 10 PM
• Night: 10 PM – 6 AM
• Workdays: Sunday–Thursday or Tuesday–Saturday (1 weekend day required)

✅ Key Responsibilities

• Monitor and manage network alarms
• Perform fault isolation & escalation
• Create and manage tickets (incident/change management)
• Support network outage and emergency response
• Coordinate with field teams and Tier III support

🎯 Ideal Candidate

• NOC / Telecom / Optical background (preferred)
• Strong communication & teamwork skills
• Flexible with shifts and schedule
• Quick learner, reliable, and proactive

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!