What are the responsibilities and job description for the Mgr Corporate Operational Excellence position at NextEra Energy?
Requisition ID: 87743
Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!
Position Specific Description
As the Manager of Corporate Operational Excellence for the Corporate Development, Knowledge Mangement, you will be leading Nextera’s knowledge management practice for the company. Knowledge management is a cornerstone in the foundation for the company’s AI ambitions. You will be responsible for helping the company achieve those ambitions by both growing and strengthening the foundation of the company’s knowledge management platform Employee Share Net (ESN). This platform, built on SharePoint and interwoven with the M365 suite, has experienced rapid utilization growth as the need for knowledge management has grown with the growth and increasing complexity of functions within the company. In this role, you will be responsible for managing an eclectic team that is both customer facing and software development focused. You will wear multiple hats as you serve as product owner, platform advocate, subject matter expert and agile delivery manager. It will be your responsibility to continue the increase in platform utilization and customer sentiment with regards to ESN and the knowledge management practice.
Job Duties & Responsibilities:
Coordinates the integration of process improvements with technologies required to implement and measure enhancements effectively.
Develops and customizes SharePoint and M365 solutions to enhance corporate collaboration and knowledge management.
Monitors and guides actions to enhance customer sentiment on ESN.
Leads and oversees strategic projects ensuring successful and timely completion with identified tangible value.
Mentors and guides cross-functional teams on business improvement projects tasked by management.
Creates and delivers formal presentations of project work and recommendations to business leaders at various management levels.
Compiles, analyzes, and provides actionable insights from complex program data, recommending improvements and enhancements.
Performs other job-related duties as assigned.
Preferred Qualifications:
Extensive experience with SharePoint, PowerBI, and M365 Suite
Expertise in Knowledge Management practices
Expertise in Change Mangement practices
Expertise in AI Integration and Gen AI Frameworks
4 Years of experience with an operational job function
4 Years of experience with direct customer management
SAFe Agile Software Engineering, Product Owner/Manager, or Portfolio Management Certified.
PMI PMP Certified or other PMI Equivalents.
Job Overview
This position is responsible for Six Sigma programs, projects, and processes in order to establish and maintain quality standards of existing services, as well as developing programs to focus employees on quality improvement. Employees in this position lead a team of certified Six Sigma professionals.
Job Duties & Responsibilities
- Coaches and leads cross-departmental teams to execute on measurable business process improvements
- Identifies issues and challenges, measures and validates results, successfully implements solutions, and develops control plans
- Employs Six Sigma methodology and analytics into organizational operations
- Interacts with other Six Sigma certified professionals in the planning, designing, and accomplishing of key projects
- Coaches and mentors Project Champions, Black Belts, and Green Belts in the application of Lean Six Sigma
- Performs other job-related duties as assigned
Required Qualifications
- High School Grad / GED
- Bachelor’s or Equivalent Experience
- Experience: 7 years
Preferred Qualifications
- Master’s Degree
- Six Sigma Master Black Belt
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Exempt
Employee Type: Full Time
Job Category: Quality/Process Improvement
Organization: Florida Power & Light Company
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.
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