What are the responsibilities and job description for the Agile Delivery Manager position at NextEra Energy?
Requisition ID: 90399
Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.
Position Specific Description
This position serves as a critical PMO leader responsible for governing all project delivery across Technology Solutions & Operations functions. The role focuses on IT operations, digital workspace, and enterprise service management portfolios while applying agile principles and adapting traditional project management approaches to optimize business and technology outcomes. The leader will drive organizational agility, promote Voice of Customer (VoC) initiatives, and ensure seamless delivery of technology solutions that enhance employeeexperience and operational excellence.
Job Duties & Responsibilities
PMO Governance & Delivery Leadership:
- Govern all project delivery across TSO functions with specialized focus on IT operations, digital workspace, and enterprise service management portfolios
- Establish and maintain PMO standards, processes, and governance frameworks for consistent project delivery
- Lead cross-functional teams in executing agile initiatives to deliver customer value and business outcomes
- Monitor project performance against financial metrics, providing timely feedback and implementing corrective actions
Agile Transformation & Methodology:
- Train and coach leaders, teams, Product Owners, and Scrum Masters in Lean-Agile practices and mindset
- Contribute to Communities of Practice (CoP) within the agile network
- Facilitate periodic synchronization meetings across distributed delivery teams
- Drive continuous improvement mindset and agile engineering best practices across all portfolios
Strategic Program Management:
- Prepare program and release backlogs, as well as team and program objectives
- Track, promote, and publish completed program features and program objectives
- Manage risk and dependencies, communicate and escalate impediments to ensure transparency and reduce bottlenecks
- Report on standardized program-level metrics within budget constraints
Voice of Customer & Employee Experience:
- Support and align to VoC framework across IT agile teams to improve customer satisfaction and employee experience
- Govern stakeholder focus groups for strategic input and continuous feedback on product delivery
- Drive targeted VoC programs for top products and services
Business Partnership & Collaboration:
- Promote collaboration and transparency, building trusting relationships between business, delivery, and technology teams
- Lead successful delivery of products focused on infrastructure and end-user technology solutions
- Support business continuity management, software asset management, and IT resiliency initiatives
- Act as change agent in the organization's digital transformation
Preferred Qualifications
- Bachelor's degree in computer science, engineering, or related technology field
- Agile certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)
- Extensive experience in technology/software development with focus on Agile methodologies (Scrum, Kanban, Lean)
- Experience with ServiceNow platform and enterprise service management
- Strong leadership and coaching abilities with demonstrated success in motivating cross teams
- Excellent communication and interpersonal skills with ability to collaborate effectively with stakeholders at all levels
- Experience with Voice of Customer (VoC) programs and employee experience initiatives
- Passion for continuous improvement and willingness to explore new approaches and technologies
Key Success Metrics
- Improved project delivery timelines and budget adherence
- Increased employee satisfaction through enhanced VoC programs
- Successful implementation of agile practices across TSO portfolios
- Reduced operational overhead through process optimization
- Enhanced collaboration between business and technology teams
Special Considerations
This role requires strong adaptability to balance agile principles with traditional project management approaches, ensuring the best methodology is applied based on business and technology needs. The position involves regular interaction with executive leadership and requires the ability to communicate complex technical initiatives in business terms
Job Overview
This position guides teams in the execution of agile initiatives to deliver customer value. Employees in this role train and coach in the use of Scrum, Lean, Kanban, XP, and scale agile framework practices.
Job Duties & Responsibilities
- Trains and coaches leaders, teams, Product Owners, and Scrum Masters in Lean-Agile practices and mindset
- Contributes in Communities of Practice (CoP), within the agile network
- Promotes and encourages collaboration and transparency and builds trusting relationships between business, delivery, and other entities within the organization
- Facilitates periodic synchronization meetings across several different onsite and distributed delivery teams
- Prepares program and release backlogs, as well as team and program objectives
- Tracks, promotes, and publishes completed program features and program and team objectives
- Manages risk and dependencies, communicates and escalates impediments to facilitate transparency, and reduces bottlenecks
- Embraces a continuous improvement mindset, and drives the use of agile engineering best practices and innovation
- Reports on standardized program-level metrics, and understands, tracks, and operates within the program budget
- Plays an instrumental role in the organization’s Agile transformation, acts as a change agent, and shows strong leadership skills with a positive and collaborative attitude
- Performs other job-related duties as assigned
Required Qualifications
- High School Grad / GED
- Bachelor’s or Equivalent Experience
- Experience: 8 years
- Supervisor/Management Experience: 2 years
Preferred Qualifications
- None
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Exempt
Employee Type: Full Time
Job Category: Information Technology
Organization: Florida Power & Light Company
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
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