What are the responsibilities and job description for the Director of Product position at NextEra Energy, Inc.?
At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.
Position Specific Description
We are seeking a Director of Product, to lead the strategy and development of our product portfolio. Employee in this role will be in charge of the company’s information technology strategy and ensuring that it aligns with the company’s overall goals, while meeting the corporate standards.
Company Overview: Palms Insurance is a subsidiary of NextEra Energy, Inc., and manages both its Alien captive, Palms Cayman (which focuses on providing NextEra flexible and comprehensive insurance) and non-affiliate insurance entity Palms Specialty (a fast-growing specialty surplus lines insurer and reinsurer serving to further diversify NextEra’s overall insurance portfolio and contribute to overall profitability).
Job Description: We are seeking an experienced person with a strong background in the P&C insurance industry to drive the digital transformation, manage technological infrastructure and ensuring IT & Data governance. The ideal candidate will be responsible involved in setting policies, managing projects, and leading a team of technology professionals. This role requires both a structured thinker and a hands-on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions.
Job Duties & Responsibilities
The Director Insurance Operations will oversee insurance business operations across market segments. This role assists with the creation and management of shared-services operations as well as program and project management, system and process creation, financial budgeting and forecasting, financial and operational auditing, vendor management, capacity and resource planning, internal consulting and property and casualty underwriting operations support and claims administration.
Job Duties & Responsibilities
Employee Group: Exempt
Employee Type: Full Time
Job Category: Finance, Accounting & Business Analytics
Organization: Palms Management Services, LLC
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.
Position Specific Description
We are seeking a Director of Product, to lead the strategy and development of our product portfolio. Employee in this role will be in charge of the company’s information technology strategy and ensuring that it aligns with the company’s overall goals, while meeting the corporate standards.
Company Overview: Palms Insurance is a subsidiary of NextEra Energy, Inc., and manages both its Alien captive, Palms Cayman (which focuses on providing NextEra flexible and comprehensive insurance) and non-affiliate insurance entity Palms Specialty (a fast-growing specialty surplus lines insurer and reinsurer serving to further diversify NextEra’s overall insurance portfolio and contribute to overall profitability).
Job Description: We are seeking an experienced person with a strong background in the P&C insurance industry to drive the digital transformation, manage technological infrastructure and ensuring IT & Data governance. The ideal candidate will be responsible involved in setting policies, managing projects, and leading a team of technology professionals. This role requires both a structured thinker and a hands-on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions.
Job Duties & Responsibilities
- Define and execute the company’s product roadmap, including system upgrades, integrations and new technology implementations.
- Lead digital transformation initiatives to enhance operational efficiency, customer experience and business growth.
- Develop and enforce policies, procedures and standards to ensure data security, system reliability and work efficiency.
- Oversee the management of IT operations, including infrastructure, applications and cybersecurity
- Collaborating with senior leadership to identify and prioritize technology initiatives that drive business value.
- Ensuring compliance with regulatory requirements, industry standards, and best practices in IT governance and security in India.
- Fostering a culture of innovation and continuous improvement within the IT department and across the organization.
- Managing IT budgets, resources and vendor relationships to regulate technology investments and performance
- Lead and mentor the IT team, providing guidance, support and professional development opportunities.
- Monitor and analyze technology trends, advancements and best practices to keep the company at the forefront of innovation.
- Conduct regular risk assessments and implement Business Continuity and Disaster Recovery plans.
- Solid grasp of data governance, privacy regulations (e.g., GDPR, CCPA), and data ethics.
- Excellent communication and cross-functional leadership skills, with the ability to bridge the gap between business strategy and technical execution.
- Bachelor’s degree in Information Technology, Computer Science or a related field
- Demonstrable experience as a Chief Information Officer (CIO), IT Director or similar leadership role with 7 years in management.
- Strategic planner and thinker
- Strong analytical and problem-solving skills
- Excellent communication and technical leadership abilities
- Prior P&C insurance industry experience is required.
- Experience: 10 years
- Commercial and/or Specialty insurance experience
- Program insurance and delegated authority model exposure is nice to have
- Experience in project management and enterprise resource planning (ERP) systems
- Familiarity with ITIL (Information Technology Infrastructure Library) framework and practices.
The Director Insurance Operations will oversee insurance business operations across market segments. This role assists with the creation and management of shared-services operations as well as program and project management, system and process creation, financial budgeting and forecasting, financial and operational auditing, vendor management, capacity and resource planning, internal consulting and property and casualty underwriting operations support and claims administration.
Job Duties & Responsibilities
- Manages the implementation of the insurance operations division objectives, provides leadership and facilitates work processes
- Participates in the development and implementation of the department plans
- Directs and manages the policy administration implementation and ensures proper documentation for NBIs, policy offers, issues, amendments, renewals, closures, etc
- Identifies, recommends and implements processes, technologies and systems to improve and streamline organizational processes, resources and materials use
- Oversees design and management of team quality assurance process, metrics and performance measures and Management Information (MI)
- Builds and manages a team to support the processing and administration of underwriting services
- Coordinates with leadership to develop business strategy and articulate action plans to drive the business focus towards insurance and risk products
- Develops and maintains operational dashboard of progress toward performance and quality goals, key performance indicators and service level agreements
- Establishes, communicates and implements operations policies, practices, standards and security measures to ensure effective and consistent support and execution
- Ensures compliance with regulations and licenses
- Performs other job-related duties as assigned
- Bachelor's Degree
- Experience: 10 years
- Leadership Experience: 7 years
- Master's Degree
Employee Group: Exempt
Employee Type: Full Time
Job Category: Finance, Accounting & Business Analytics
Organization: Palms Management Services, LLC
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.