What are the responsibilities and job description for the Inside Sales Specialist position at NexTech?
Inside Sales Specialist
We’re hiring an Inside Sales Specialist to help us bring our lead generation in-house. You’ll be calling local business decision-makers, qualifying prospects, and setting first-time appointments (FTA) for our Outside Sales Representative (OSR).
Responsibilities
- Execute daily outbound calling strategy to target verticals
- Qualify leads
- Schedule and confirm appointments for OSR
- Document all calls, notes, and outcomes
- Achieve or exceed monthly KPIs for calls, connects, and FTAs
- Participate in weekly training and call review sessions
- Collaborate with the OSR for feedback and continual improvement
- Follow up with warm leads and nurture them to appointment
- Performance Metrics: 10 connects/day - 2–3 FTAs/week
Qualifications
- 1 year in an outbound calling or inside sales role (B2B preferred)
- Clear, confident communication skills
- Comfortable handling objections and keeping a positive tone
- Highly organized and disciplined in following a process
- Tech-savvy enough to learn CRM, dialer, and prospecting tools quickly
- Persistent, positive, and results-driven
- Strong verbal communication and listening skills
Benefits
- Competitive salary
- Comprehensive health, dental, and vision insurance
- Employer-paid life insurance
- Opportunities for professional development and career advancement
- Flexible work environment
- Paid time off and holidays
- Employee Assistance Plan (EAP)
- Truly collaborative work environment