Director of Operations and Finance

Mission-driven leadership | Financial stewardship | Operational excellence

Next Step is a Cambridge-based nonprofit that empowers teens and young adults living with serious chronic illnesses, including cancer, HIV, sickle cell disease, rare genetic conditions, and other health challenges, to envision and create their brightest future.

Through community, music, and mentorship, we help young people move from “Why me?” to “What’s next?” All programs are offered free of charge.

Next Step is seeking a strategic, detail-oriented, and collaborative Director of Operations & Finance to oversee the financial health, operational infrastructure, human resources administration, and organizational systems that support our mission.

This senior leadership role works closely with the Executive Director, leadership team, Finance Committee, Board of Directors, staff, auditors, vendors, and external partners. The ideal candidate will be equally comfortable managing financial details, strengthening organizational systems, supporting staff, and contributing to strategic decision-making.

• Lead budgeting, cash flow forecasting, financial planning, reporting, and analysis.
• Oversee accounting systems, monthly close, audits, internal controls, and nonprofit compliance.
• Prepare clear financial reports, dashboards, and presentations for the Finance Committee and Board.
• Manage HR administration, including onboarding, payroll, benefits, personnel records, and policy support.
• Strengthen operational systems, vendor relationships, contracts, insurance, records, and organizational workflows.
• Support grant budgets, restricted funding tracking, event reconciliations, and cross-department planning.
• Collaborate closely with the Executive Director on organizational strategy.

We are looking for someone who brings:

• Strong nonprofit financial management, budgeting, audit, and reporting experience.
• Experience managing operations, administrative systems, HR administration, and organizational infrastructure.
• Excellent communication skills and the ability to translate financial information for non-financial audiences.
• High integrity, discretion, and attention to detail.
• A collaborative leadership style and deep commitment to Next Step’s mission.
• A collaborative leadership style and deep commitment to Next Step’s mission.

Salary: $92,000 to $98,000, based on experience

Location: Hybrid position based at 99 Bishop Allen Drive in Cambridge, Massachusetts

Schedule: Flexible Monday through Friday schedule, with occasional evenings and weekends. Compensatory time is provided when appropriate.

Benefits: Medical insurance, 403(b) retirement plan, and generous flexible paid time off

Next Step is committed to building a diverse and inclusive team that reflects the communities we serve. We welcome applicants of all backgrounds, identities, and lived experiences. Next Step is an equal opportunity employer.

If you are passionate about helping a mission-driven organization operate with excellence and sustainability, we would love to hear from you.

Please submit your resume and a cover letter detailing your interest, qualifications, and why Next Step is a fit for you.

• Learn more about our mission and programs at Next Step.