AI Solution Engineer

Job Title: AI Solutions Engineer

Location: Phoenix, Arizona

Employment Type: Full Time

Reports To: Director of IT

Travel: 15%

Work Schedule: Mon-Friday 8am-5pm

Compensation & Benefits:

Pay Range: $110,000

Incentive Pay: Quarterly performance bonus

Benefits Summary: Medical, Dental, Vision, 401(k) profit sharing, Vacation, Holidays, Floating Holidays, Company-paid LTD and life insurance, and Sick leave

Key Responsibilities:

Design & Ship AI Solutions

• Design, build, and deploy AI-powered tools, agents, and workflows using Azure OpenAI, OpenAI / Anthropic APIs, Microsoft Copilot Studio, and similar platforms.
• Architect retrieval-augmented generation (RAG) solutions for internal knowledge access, decision support, and document-heavy workflows.
• Build, test, and maintain production-grade prompts, agents, and AI pipelines with proper version control, evaluation, and observability.
• Ship within 30–60 days of start — early wins matter, and the technical landscape is ready for you.

Build Automations & Integrations

• Design and deploy automation workflows using Microsoft Power Automate, Power Apps, Logic Apps, and PowerShell.
• Architect integrations between line-of-business systems — NetSuite, Microsoft 365, SharePoint, Asana, and others — to eliminate manual work and improve data flow.
• Identify high-value automation opportunities across NPE and Food Story Brands and propose pragmatic solutions you can actually deliver.

Partner with the Business

• Conduct discovery sessions with operational stakeholders to translate business problems into well-scoped technical solutions.
• Translate ambiguous business needs into shipped solutions; push back constructively when requirements need refinement.
• Train end users, write clear documentation, and drive adoption so the solutions you build actually get used.
• Measure and document impact — time saved, errors reduced, revenue enabled — and feed that data back to the Director of IT.

Architectural & Technical Leadership

• Partner with the Director of IT on architecture decisions, vendor evaluation, and build vs. buy recommendations.
• Define technical patterns, standards, and reusable components that future AI solutions across NPE will build on.
• Stay current on the rapidly evolving AI landscape and bring useful innovations back to the organization.
• Embed security and responsible AI practices into every solution from day one — data handling, prompt review, access control, audit logging.

Required Qualifications:

• Bachelor’s degree in computer science, Engineering, Information Systems, or a related field — or equivalent demonstrated experience.
• 5–7 years of professional experience in software engineering, solutions engineering, automation engineering, or a closely related technical role.
• 2 years of hands-on experience designing and shipping AI / LLM solutions in a production business environment.
• Demonstrated production experience with Azure OpenAI, OpenAI API, Anthropic API, Microsoft Copilot Studio, or comparable AI platforms.
• Strong programming skills in Python (preferred) plus working knowledge of at least one additional language (JavaScript / TypeScript, C#, or PowerShell).
• Deep working knowledge of API integration, authentication patterns (OAuth, service principals, managed identities), and modern data formats (JSON, REST, webhooks).
• Production experience with the Microsoft 365 / Azure ecosystem and Power Platform (Power Automate, Power Apps, Logic Apps).
• Working knowledge of RAG, vector databases, prompt engineering, and modern agent patterns.
• Proven ability to translate ambiguous business problems into shipped solutions independently.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.

Hiring Process

Our process may include application review, interviews, assessments, reference checks, and a conditional offer.

Equal Opportunity Employer Statement

The Company is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status.

Accommodation Statement

Applicants needing accommodation during the hiring process may contact human resources @ hr@nxtphz.com.

Work Authorization

Employment is contingent upon the ability to work lawfully in the United States and completion of employment eligibility verification after hire.

Background Check / Drug Testing

Employment offers may be contingent upon job-related screening, where permitted by law.

At Will Employment

Employment with FoodStory Brands is at-will, meaning either the employee or the company may end the employment relationship at any time, with or without cause or notice, unless otherwise required by applicable law.

This job postings not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. The company reserves the right to modify this description at any time.