Senior Project Manager

We’re looking to grow our PMO Team at NLS!

Are you ready to lead complex projects, inspire teams, and make a meaningful impact in the insurance technology space? As a Senior Project Manager, you won’t just manage projects—you’ll lead transformation, bring strategy to execution, and help teams deliver solutions that drive client success.

In this role, you’ll independently lead large-scale projects from initiation through completion while collaborating with internal teams, clients, and external vendors. You’ll guide project teams of 30 resources, manage complex schedules and budgets, facilitate customer-facing meetings, and help teams navigate challenges through strong communication, leadership, and problem-solving.

You’ll have the opportunity to influence project direction, mentor other Project Managers, leverage Agile methodologies, and create solutions that support business goals. If you’re a strategic thinker who thrives in complex environments and enjoys bringing people together to achieve results, this is an opportunity to make an impact at NLS.

We know you care about benefits and perks—feel free to scroll down to check them out, then come back to learn more about the role!

What You’ll Do

• Lead, mentor, and coach project teams of 30 or more resources while driving successful project outcomes.
• Oversee and lead project planning efforts to determine requirements and specifications, project scope, staffing needs, schedules, risks, issues, and contingency plans.
• Organize, coordinate, and lead onsite customer-facing meetings, including scoping and requirements gathering sessions.
• Manage day-to-day project details including project tasks, daily stand-ups, team communications, task tracking, scope and schedule mitigation, risk management, and roadblock resolution.
• Facilitate daily stand-up meetings, documenting team updates, blockers, and action items while ensuring clear communication across teams.
• Create and monitor project schedules, scope, budgets, risks/issues, and action items while implementing corrective actions to maintain project timelines and budgets.
• Lead issue resolution efforts and drive issues through completion.
• Create and communicate project schedule, budget, and delivery updates to project stakeholders.
• Maintain and distribute project management deliverables including status reports, meeting minutes, issue logs, and other project documentation.
• Prepare and facilitate regular stakeholder meetings with NLS leadership and customer stakeholders.
• Participate in Duck Creek partner program meetings by communicating project status, risks, and reference status.
• Drive creative approaches to problem-solving and timely delivery while supporting business needs.
• Coordinate, facilitate, and document sprint, milestone, and project reviews while implementing best practices.
• Facilitate 360 feedback processes related to project resource evaluations for annual reviews.
• Lead project closure activities, including decommissioning project resources, deleting project distribution lists, and completing project closure documentation.
• Supervise, coach, and mentor PM I and PM II level resources as needed.
• Assist with Project Manager interviews, including independently leading one-on-one interviews.
• Support training, onboarding, and supervision of new Project Managers.
  
  

What You’ll Bring

• Bachelor’s degree required, preferably in Business, Computer Information Systems, Insurance and Risk Management, or related field.
• 10 years of experience in Project Management, including 5–10 years managing technical or insurance-related projects.
• Experience managing large-scale projects with 30 team members.
• Proven experience leading Agile projects as a certified professional.
• Subject matter expertise in Agile and Scrum methodology and terminology.
• Certification in at least three Project Management-related areas; SAFe Certification preferred.
• Advanced Scrum Master and ACP preferred.
• Master’s degree in Project Management or related field preferred.
• Experience creating and maintaining complex project schedules using Microsoft Project or similar project management tools.
• Experience managing large budgets of $5M–$10M.
• Experience managing project schedules of 18–24 month durations.
• Proven experience managing and controlling project scope on large projects, including direct experience managing change control processes.
• Proven ability to lead onsite, multiple-day customer-facing meetings.
• Experience supervising Project Managers and/or other direct reports preferred.
• Advanced experience using Microsoft Office 365 products, including MSP, JIRA, ADO, or other Project Management software.
• Strong communication skills with the ability to collaborate effectively with internal teams, clients, and stakeholders in challenging situations.
• Excellent organization skills with strong attention to detail across project documentation, correspondence, and communication.
• Highest degree of honesty and integrity.
• Servant leadership mentality.
• Results and action-oriented with a proactive attitude.
• Ability to work independently and collaboratively in a team environment.
  
  

Why Join NLS?

Bring your authentic self to the Next Level Solutions team! Go-getter. Learner. Team-oriented.

At NLS, our culture is what sets us apart. We work hard, support each other, and genuinely enjoy what we do. Knowledge sharing is at the core of how we grow—both as individuals and as a company.

Our mission is simple: “Do Good Work” for our clients, our employees, and our communities. As we continue to grow, we’re investing in our people by providing opportunities to advance your career, expand your skills, and make a meaningful impact.

Whether you’re looking for flexibility, leadership opportunities, or a collaborative team environment—you’ll find it here.

The Benefits & Perks

• Competitive salary package with annual bonus
• Comprehensive and inclusive health benefits
• Flexible working arrangements
• Opportunities for internal advancement and career development
• Relaxed office environment with casual dress code
• PTO and paid company holidays
• Traditional & Roth 401k with 5% company match
• Physical and mental wellness program
  
  

Additional Details

• Full-time position, typically Monday–Friday, 8 AM–5 PM local time.
• Flexibility to work outside standard hours as needed.
• Remote opportunity available or work from one of our office locations in Springfield, MO, San Juan, Puerto Rico or Tegucigalpa, Honduras.
• Ability to travel as needed.
• Must be able to sit and operate a computer for extended periods of time.