Integrations Lead

About Us

NXL powers loyalty and commerce experiences for some of the country’s leading brands. Our platform connects merchandising, rewards, and financial systems through modern, API-first architecture, and we’re growing fast. If you thrive at the intersection of engineering, product, and strategy, this role is built for you.

The Role

As our Integrations Lead, you’ll be the technical backbone connecting NXL’s internal systems, third-party vendors, and external partners. You’ll champion the end-to-end integration lifecycle, from technical decisions and vendor governance through delivery, documentation and ongoing reliability. A leader versed in AI-Assisted Velocity / AI Governance.

This is a real cross-functional authority. Less about writing production code every day, more about making the right technical and governance decisions that keep our platform resilient, secure, and scalable as we grow. Serves as a proactive leader who anticipates business needs, defines the path forward, and guides others.

What You’ll Do

Leadership & Communication

• Be transformational – Meet (listens intently); Involve creates the forum to share thoughts/ideas and discuss issues); Mobilize! (sees the possibilities & influences action/change). Responsible for developing strategic solutions that evolve the platform to deliver business and client value.
• Exhibits a Growth Mindset.
• Personifies a passion for new ideas, thoughts, & opportunities for growth – exhibited by consistently initiating value-added thoughts, ideas & solutions. Drives cross-functional execution without needing direct authority. Build and maintain effective relationships
• Skillful at modeling/leading interdependency, collaboration & two-way communications.
• A solutions practitioner, nimble, approachable, open to different points of view (mental agility), with a keenness to adapt (to situations and people) and exhibit Emotional Intelligence.
• Strong appetite for accomplishments and results.
• Strong written communication: technical documentation (mermaid, sequence diagrams, api specs), runbooks, and executive summaries

Technical Design

• Create and be responsible for the integration blueprint across our API-first, event-driven ecosystem
• Orchestration and choreography of technical approaches and internal/external team’s
• Build error handling and idempotency strategies so processes recover cleanly from partial failures
• Translate business requirements into scalable, modular technical designs

Trusted Partner Relationships (Vendor & Partner)

• Review third-party API documentation, validating auth schemes (SAML, OAuth2), rate limits, and data contracts
• Lead technical contract negotiations: data formats, update frequencies, SLAs
• Bridge modern JSON/REST vendors with legacy XML or file-based environments
• Provide oversight and coordination for external vendor development teams

Driving Platform Reliability & Security

• Enforce operational and development best practices
• Design resilience patterns that isolate vendor failures before they impact customers
• Apply fraud detection and eCommerce security best practices to integration touchpoints
• Stay current on cybersecurity threats and compliance standards; resolve issues proactively

Lead Delivery & Governance

• Drive forward the integration roadmap from prioritization through implementation, scaling, and deprecation
• Define success KPIs and communicate platform readiness to executive stakeholders
• Maintain integration documentation: system maps, data flows, runbooks, key contacts
• Partner with Product to surface platform enhancements that accelerate partner onboarding

What We’re Looking For

Experience

• 7 years of software development experience, with strong depth in integration engineering
• 2 years in a technical lead or Technical Product Manager role, responsible for outcomes across teams
• Proven track record designing integrations across cloud-based, multi-tenant SaaS architectures
• Exceptional attention to detail with strong organizational and time management skills
• Ability to manage multiple projects simultaneously across multiple departments
• Personify a passion for new ideas, thoughts, & opportunities for growth, exhibited by consistently initiating value-added thoughts, ideas & solutions.
• Be transformational – Meet (listen intently); Involve, create the forum to share thoughts/ideas and discuss issues); Mobilize (see the possibilities & influence action/change). Lead through Trust and Inspiration.
• Exposure to loyalty/rewards platforms, financial systems, or SSO integrations is a plus

Technical Skills

• Azure ecosystem: API Management, Service Bus, Logic Apps, Event Grid/Message Bus
• Microsoft stack: C#, .NET, SQL Server, MongoDB, API patterns/best practices: REST, SOAP, webhooks, event-driven architecture; auth: OAuth2, SAML
• Comfortable bridging modern and legacy integration environments (JSON/REST ↔ XML/file-based)
• GitHub, CI/CD pipelines, DevOps practices
• Object-Oriented Design Patterns and multi-tenant SaaS architecture
• Agile/Scrum: Jira, sprint planning, delivery tracking

AI

• Real AI usage in your current workflow; code assistants, documentation generation, spec review, integration mapping and a concrete example of what changed because of it
• Experience with agentic development tools such as Claude Code, Cursor, or GitHub Copilot Workspace in plan/agent mode and a clear view on how to review and constrain their output responsibly.
• A story about an AI experiment that didn’t go as planned, what you learned, and how you shared that with your team. Curiosity and candor matter as much as enthusiasm.

Nice to Have

• eCommerce platform experience and fraud prevention patterns

Pay: $100,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in New Brunswick, NJ 08901

Salary : $100,000 - $140,000