Vice President, Information Technology

The Vice President of Information Technology (VP, IT) is a strategic executive responsible for driving the company’s technology vision, architecture, and digital roadmap across a Microsoft-centric ecosystem. This role oversees enterprise platforms including Microsoft Dynamics 365, Shopify, and HubSpot, ensuring seamless integration across wholesale, eCommerce, and global supply chain operations. This leader will enable scalable growth by modernizing systems, enhancing data visibility, and delivering a connected, customer-centric technology experience from product development through order fulfillment.

PRIMARY DUTIES AND RESPONSIBILITIES

Strategic & Digital Leadership

• Define and execute a multi-year IT and digital transformation roadmap aligned with business growth.
• Including our German subsidiary (standalone system) and Nicaraguan companies.
• Serve as a strategic partner to executive leadership, translating business needs into scalable technology solutions.
• Drive innovation across wholesale, B2B, and DTC channels through modern platforms and automation.

Enterprise Systems (Microsoft Commerce Stack)

• Optimize the company’s Microsoft Dynamics 365 (Finance, Supply Chain, Commerce) environment.
• Oversee the integration and performance of:
• Shopify (eCommerce platform)
• HubSpot (CRM, marketing automation, customer lifecycle management)
• EDI platforms supporting wholesale customers
• Ensure seamless data flow across ERP, CRM, eCommerce, and operational systems.
• Lead system enhancements, upgrades, and new implementations.

Architecture & Integrations

• Enhance a scalable, API-driven architecture connecting D365, Shopify, HubSpot, and third-party tools.
• Improve integration standards using middleware.
• Ensure systems enable real-time visibility across sales, inventory, and customer data.

Supply Chain & Operations Technology

• Partner with operations to optimize systems supporting sourcing, production, inventory, and distribution.
• Enhance demand planning, order management, and fulfillment capabilities.
• Support international operations, including offshore teams (e.g., Nicaragua), with reliable and scalable systems.

Data, Analytics & Reporting

• Build a centralized data strategy leveraging Microsoft tools (e.g., Azure, Power BI).
• Deliver real-time dashboards across sales, inventory, and financial performance.
• Establish strong data governance, integrity, and reporting standards.

Cybersecurity & Risk Management

• Lead enterprise cybersecurity strategy leveraging Microsoft security stack.
• Ensure compliance with data privacy and financial regulations.
• Oversee disaster recovery, business continuity, and risk mitigation planning.

Team Leadership & Culture

• Build and lead a high-performing IT organization across applications, infrastructure, security, and support.
• Foster a solutions-oriented, business-first mindset within IT.
• Partner cross-functionally (HR, Finance, Sales, Operations) to drive adoption and change management.

Vendor & Budget Management

• Manage IT budget, prioritizing investments aligned with ROI and growth.
• Oversee vendor relationships across Microsoft, Shopify, HubSpot, and integration partners.
• Negotiate contracts and ensure service level performance.
• Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement. Follows safety guidelines and procedures in accordance with the job.
• Perform additional duties as assigned.

JOB REQUIREMENTS

• Education: Bachelors Degree or equivalent specific experience in IT, Computer Science, or related field required.
• Minimum of 10 years experience in IT leadership experience, including 5 years in executive role.
• Advanced experience in Microsoft Dynamics 365 (Finance & Supply Chain required; Commerce a plus), Shopify ecosystem (themes, apps, integrations), HubSpot CRM and marketing automation.
• Experience supporting multi-entity, multi-location, and international operations.

PREFERRED QUALIFICATIONS:

• Strong background in apparel, fashion, manufacturing, or consumer goods.

ADDITIONAL INFORMATION:

• Change management & cross-functional influence
• Strategic thinking with operational execution
• Actively supports and complies with Company’s objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement.
• Must be able to interact effectively and cooperatively with employees at all levels.
• Must have the ability to complete assignments within the timeframe specified by the Manager.
• Must be flexible regarding working hours. Must be able to work evenings and weekends, with or without advanced notice.
• Ensures that staff is contributing at maximum potential through rigorous hiring practices and an emphasis on training and development initiatives, including coaching and counseling direct reports in their performance and professional development, with final authority for approving pay increases, hiring decisions and disciplinary actions.
• Emphasizes ethical leadership and decision-making to protect Company’s brand and reputation.
• Establishes challenging, productive and achievable goals for direct reports; measure results by establishing checkpoints to track progress.

As Needed:

• Must be able to travel, nationally and internationally, as necessary

Core Competencies

• Enterprise architecture & systems integration
• Digital commerce (B2B)
• Apparel and/or manufacturing supply chain expertise
• Data & analytics leadership (Power BI, Azure)
• Change management & cross-functional influence
• Strategic thinking with operational execution

Success Measures (First 12–18 Months)

• Stabilize and optimize D365 performance and adoption
• Improve Shopify–ERP–HubSpot integration for a seamless customer and order lifecycle
• Deliver enhanced inventory visibility and order accuracy
• Launch executive-level dashboards via Power BI
• Strengthen cybersecurity posture and system reliability
• Build a clear, prioritized IT roadmap tied to business growth