Off Road Shop Manager

Job Description

Job Description

Next Jump Outfitters is looking for a Senior Manager in Tacoma, WA. The Manager will work at NJO’s headquarters, bringing an immediate, positive impact to the store and installation center. We do this Monday to Friday 8am to 5pm. Check us out at https://www.nextjumpoutfitters.com/

What You’ll Do

• Work directly with the Founders to grow the business past start up mode.
• As the business grows, hire, lead, assist, supervise, and coach the store’s install
  
  

technician team.

• Inputs, schedules, and complete install orders while documenting the process and
  
  

procedures for future install technicians.

• Assist with upfitting trucks, trailers, and boats for extreme adventure (including install flat beds, lift kits, truck boxes and campers) if installer is not available.
• Maintains shop and website inventory and product catalogue.
• Makes and manages purchases to fulfill orders and inventory, keep customers
  
  

informed of their order status.

• Makes a meaningful contribution to the teams weekly leadership meetings, daily
  
  

marketing stand-up, and publishes a daily status report so the remote team can work

autonomously.

• Lives by the motto “Be Kind and Helpful, We Put People First.”
• Assists customers with product inquiries and sales.
• Meets weekly sales & productivity objectives.
• Pitches monthly sales promotions.
• Maintains store cleanliness and order.
• Follows company policies and procedures.
• Maintains excellent attendance and punctuality.
• Represent Next Jump Outfitters at Conferences and Outdoor Expo’s all over the U.S.
  
  

(including weekends).

What You’ll Bring

• 2 years of Shop Manager experience in automotive or like industry.
• Excellent customer service skills and the ability to work in a rapid pace environment.
• General trades techniques, materials and practices of trades that are related to automotive and mechanical repair work.
• Accuracy and attention to detail
• Ability to organize and prioritize a variety of tasks/projects.
• Familiarity with industry/technical terms and processes.
• Ability to speak effectively to both employees and Customers.
• Commitment to providing Customer service that makes our customers want to shop with us again.
• Ability and willingness to move with purpose and a strong sense of urgency.
• Consumer sales experience in a retail environment.
• Valid Washington driver’s license, and reliable vehicle that can be used to tow and haul inventory.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Love camping and the outdoors, exude a desire to live Jump Life.
• Frequent lifting of weight between 35-75 pounds; frequent bending, twisting, kneeling and continuous squatting, reaching, walking, and standing.
  
  

We Will Provide

We pride ourselves on helping team members thrive in their work and life. As a result, 120VC is proud to invest in benefits that include:

• Pay Scale: $65,000 - $75,000 annually
• Medical Benefits- Company contribution of $475 medical/ $60 Dental/ $15 Vision
• Paid Holidays based on the 120vc Policies and Procedures
• 401K (Traditional and ROTH plans) after three calendar months of employment
• 401K Employer 100% match up to first 2% of employee elective contribution - 100% immediately vested
• Team Member Commission Opportunities: Reference 120VC Policies and Procedures Manual
  
  

120VC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.