What are the responsibilities and job description for the Technical Professional Services | Berkeley Heights, NJ / Alpharetta, GA (5 Days Onsite) | W2 position at Next Gen Software Solutions?
Role: Technical Professional Services
Location: Berkeley Heights, NJ / Alpharetta, GA (5 Days Onsite)
Duration: Long term Contract
Employment Type: Must work on Next Gen Software Solutions LLC's W2
Job Description:
- Elicit and capture the technical requirements for Cash & Logistics implementations
- Work with project team on functional and technical components of the implementation project including product configuration, interfaces, installation, and testing
- Serve as the primary client interface from a technical perspective
- Recommend hardware configuration. Convey general information to the client concerning platform
- compatibility and other technical standards of the solution.
- Install the solution at the client site, including configurations
- Conduct on-site and off-site technical training for customers
- Identify, investigate, and resolve technical problems given the established severity level and work in
- conjunction with the client, C&L Implementation Coordinators, Project & Program Managers, and
- development teams to identify and resolve technical roadblocks
- Determine technical and business impact assessments of customer specific customizations
- Create/Review Statement of Work (SOW) documents and work with Sales to design the proper solution for each client
- Work with product development to design the appropriate approach for customers
- Advise clients on security matters, performance considerations, and overall integration into the client IT infrastructure
Basic Qualifications for Consideration:
- Bachelor's degree in Computer Science, Information Technology or related field or 4 years of relevant experience
- 3 years of experience with technology related projects
- 2 years in SQL Server including SQL scripting
- 2 years in Windows Server and Linux Server
- 2 years in support of Java J2EE application servers such as JBoss, Wildfly, WebLogic and\or WebSphere in Windows & Linux
- Knowledge of Webservers such as IIS and Apache
- Knowledge of Web services (SOAP & REST)
- Experience in building reports and dashboards with Power BI
- Experience SME in the ICM, CP and Device Manager Applications
Preferred Skills, Experience, and Education:
- Experience in banking, financial services, cash management, ATM Managed Services
- Expertise with versioning tools (i.e. subversion)
- Experience with Cash and Logistics/Cash Management system implementations
- Knowledge of computer networks, networking, and hardware
- Software testing experience and defect tracking
- Knowledge of project management methodology
- Banking experience with tier 1 and 2 FI's is highly recommended.
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.