What are the responsibilities and job description for the HVAC Service Technician position at NexGen HVAC & Plumbing?
Overview
Nexgen currently seeking HVAC Service Technicians to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Service Technicians are responsible to diagnose all aspects of the HVAC system, give customers options and pricing of repairs, order parts for install purposes and collect payment upon completion while ensuring quality work is completed to all local and national codes. The role will serve as a mentor to HVAC Installers.
What’s In It For Me?
- Market Value Compensation
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EAP, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
Responsibilities
What Wil I Do?
- Successfully perform routine maintenance on residential heating and air conditioning systems
- Operate a variety of hand and power tools to inspect repair, and conduct maintenance on furnaces, condensers, and compressors
- Build client relationships by providing outstanding service through strong communication and customer service skills
- Educate your clients on their systems and maintenance requirements
- Identify opportunities for clients to improve their home comfort systems through product overview
- Document service performed and recommendations made by completing applicable forms, reports, logs and/or records
- Complete all tasks in accordance with quality and safety standards
Qualifications
Do I Have What It Takes?
- 3 years of experience in maintenance, diagnosing & troubleshooting, and correcting diverse HVAC system issues
- Mechanical aptitude
- Excellent interpersonal and customer service skills with a strong desire to exceed customer expectations
- Results driven in a high-energy environment
- Attention to detail
- Must be able to follow directions and work independently
- Service Titan experience preferred
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.