What are the responsibilities and job description for the Hotel General Manager position at NEXGEN HOSPITALITY IV LLC?
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Position Overview
NexGen Management is seeking an experienced and service-driven General Manager to lead operations at one of our extended stay hotel properties. The ideal candidate is a hands-on hospitality leader with strong operational, financial, and team development experience who is passionate about delivering exceptional guest experiences and maximizing hotel performance.
The General Manager will oversee all aspects of hotel operations including guest satisfaction, revenue management, sales strategy, financial performance, team leadership, and property maintenance while ensuring compliance with brand standards and company expectations.
Key Responsibilities
- Oversee daily hotel operations including Front Office, Housekeeping, Maintenance, Sales, and Guest Services
- Drive guest satisfaction and maintain high online review scores and brand service standards
- Manage hotel financial performance including budgeting, forecasting, payroll, labor controls, and expense management
- Lead, mentor, and develop hotel team members while fostering a positive workplace culture
- Recruit, train, schedule, and evaluate department managers and staff
- Ensure compliance with all company policies, safety regulations, and brand requirements
- Monitor revenue performance and collaborate with revenue management and sales teams to maximize occupancy and ADR
- Maintain strong relationships with guests, corporate accounts, vendors, and ownership groups
- Conduct regular property inspections to ensure cleanliness, maintenance, and operational excellence
- Respond professionally and efficiently to guest concerns and operational challenges
- Participate in sales initiatives and local networking opportunities to grow hotel revenue
Qualifications
- Minimum 3–5 years of hotel General Manager experience preferred
- Extended stay hotel experience strongly preferred
- Strong leadership, communication, and organizational skills
- Proven ability to manage hotel financials and drive profitability
- Experience with hotel PMS systems, revenue management, and labor controls
- Ability to work flexible schedules including weekends and holidays as needed
- Brand experience with Hilton, Marriott, Hyatt, IHG, or similar hotel brands preferred
- Bachelor’s degree in Hospitality Management or related field preferred, but not required
Compensation & Benefits
- Competitive salary based on experience
- Performance bonus opportunities
- Paid time off and holiday pay
- Health, dental, and vision benefits
- Career growth opportunities within NexGen Management
- Hotel travel discounts
Why Join NexGen Management?
At NexGen Management, we are committed to operational excellence, guest satisfaction, and creating opportunities for hospitality professionals to grow their careers. We value leadership, accountability, teamwork, and delivering exceptional service across every property we manage.