Dental Front Office Assistant

Job Overview

We are seeking a dynamic and detail-oriented Dental Front Office Assistant to join our vibrant dental team. In this essential role, you will be the welcoming face of our practice, ensuring smooth daily operations and delivering exceptional patient service. Your expertise in dental administrative support, insurance verification, and dental terminology will help create a seamless experience for our patients from appointment scheduling to billing. If you thrive in a fast-paced environment, possess strong computer skills, and have a passion for healthcare, this is the perfect opportunity to make a meaningful impact while advancing your career in dental office management.

Duties

• Greet patients warmly and manage multi-line phone systems with professionalism and excellent phone etiquette
• Schedule appointments efficiently using dental practice management software such as Eaglesoft
• Verify insurance coverage and benefits, including private insurance plans, ensuring accurate billing and coding with CPT, ICD-9, ICD-10 codes
• Collect payments, process dental collections.
• Review documentation for accuracy and completeness while maintaining compliance with HIPAA regulations and health information management standards
• Manage patient records by filing, updating electronic health records (EHR systems), and ensuring confidentiality of sensitive information
• Assist with intake procedures including medical history updates and initial patient assessments while providing excellent customer service

Qualifications

• Proven experience in dental office setting with strong clinic experience and office management skills
• Familiarity with Eaglesoft is highly preferred
• Knowledge of dental terminology
• Ability to verify insurance benefits accurately and process claims efficiently using insurance verification tools
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills such as 10 key typing
• Strong organizational skills with attention to detail in documentation review and filing processes
• Bilingual abilities ( Russian) are a plus to serve diverse patient populations effectively
• Exceptional customer service skills paired with professional phone etiquette and positive attitude

Join us to be part of a dedicated team committed to providing outstanding patient care through exceptional administrative support. We value your expertise in health information management and look forward to supporting your growth within our thriving dental practice

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Paid time off

Language:

• Russian (Preferred)

Work Location: In person

Salary : $18