What are the responsibilities and job description for the Quality Manager position at NexForm Technologies?
Quality Manager
Reports to: Plant Manager
Location: Old Fort, North Carolina
Join our innovative manufacturing team at our Old Fort facility where precision and quality come together to drive industry-leading production and continuous improvement. At Motus, we’re revolutionizing the manufacturing industry and seeking a passionate, forward-thinking Quality Manager to help us make an impact and drive this position to new heights. A successful candidate will be high energy, driven, resourceful and a problem solver.
RESPONSIBILITIES:
- Develop and maintain Customer scorecard reporting process to track performance and drive continuous improvement
- Lead and direct customer 8Ds and problem-solving activities to ensure highest customer satisfaction always
- Ensure timely and accurate responses to customer requirements
- Ensure LPA process is robust and supports a continuous improvement culture
- Support internal and external issue escalation process; identify gaps and corrective actions for issue escalation
- Maintain product quality by enforcing quality assurance policies and procedures and government requirements; collaborate with other members of management to develop new training methods
- Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends while creating a culture of continuous improvement
- Lead Quality Best Business Practice team meetings to ensure collaboration between plants to implement best solutions globally
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
- Achieve financial objectives by preparing the quality assurance budget as needed, scheduling expenditures, analyzing variances and initiating corrective actions
- Maintain TS16949 certification
- Demonstrate the ability to quickly react to customer concerns and build a positive working relationship
- Develop and maintain PFMEA and Control Plans
- Lead TPA (Trend, Pareto, Attack) activities for containment and quality related items
REQUIREMENTS:
- 4-year degree in BA/BS in Business, Management, or Engineering required
- 7 years of experience in a Quality Management leadership role with 3 years of experience in Quality Management functions
- Multi-plant experience with global responsibility a plus
- Automotive industry experience a plus
- Experience directly supporting customer sites a plus
- Certified Six Sigma practitioner and/or ASQ certifications a plus
Quality Manager Shall Ensure Requirements:
- That the requirements of China's Implementation Rules for Compulsory Certification of Motor Vehicle Products (for interior trim parts: CNCA-C11-09:2014) are fulfilled and that the complete implementation is secured and adjusted periodically according to the given changes.
- That the CCC certified products at all times comply with the Chinese product standard (for interior trim parts: GB 8410-2006).
- That a process instruction exists, which regulates the labeling with the CCC logo.
- That a procedural instruction exists, which ensures that the CCC logo is not applied on either faulty, non-conforming or non-certified products, and not on such products that have been modified after certification without an adjustment of the certificate.
- That a CoP Control Plan is created and implemented
- That any relevant changes are announced to the Chinese Certification Authority
Who we are
NexForm, headquartered in Battle Creek, Michigan, is a vertically integrated manufacturer of engineered fiber solutions for automotive thermal and noise, vibration, and harshness (NVH) applications. We design and produce lightweight, durable components for leading OEMs and Tier-1 suppliers, with operations in the U.S. and Mexico. Backed by Crest Rock, NexForm is focused on growth through innovation, expanded capabilities, and operational excellence.
NexForm offers competitive compensation and benefits package (including but not limited to medical, dental, vision, Rx, life insurance, disability coverage, 401K and company match, paid holidays, tuition reimbursement eligibility, etc.)
NexForm is an Equal Opportunity Employer
At NexForm, we take pride in our diverse team. Our organization is made up of individuals from a wide range of backgrounds, races, beliefs, and experiences, all united by a shared goal of making a positive impact. We’ve seen firsthand the strength that equity brings and believe everyone should have equal opportunities to grow, succeed, and live with purpose.
Unsolicited Resumes from Third-Party Recruiters
- Please note that, in accordance with NexForm Technologies policy, we do not accept unsolicited resumes from third-party recruiters. Any agency, individual, or entity that submits a resume without prior authorization does so with the understanding that Motus reserves the right to hire the candidate at its discretion without any obligation to pay a fee.