Demo

General Manager- Food Service

NEXDINE, LLC
Waltham, MA Full Time
POSTED ON 9/30/2025 CLOSED ON 1/5/2026

What are the responsibilities and job description for the General Manager- Food Service position at NEXDINE, LLC?

Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com. Job Details: Position: General Manager-Food Service Location: Waltham , MA Hours per week: Full Time Salary: $85,000-$90,000 Pay Frequency: Weekly – Direct Deposit What We Offer You: Generous Compensation & Benefits Package Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Employee Perks & Rewards General Manager Job Summary: The General Manager reports to the Vice President and is responsible for managing the daily operations of our Corporate Dining. The General Manager is responsible for exceeding all financial and operational goals, client objectives, customer satisfaction, people management and development while creating a positive work environment for staff and making this the best cafe our customers have ever visited! General Manager Essential Functions: Culinary: Responsible for directing and assisting the Chef and hourly staff in all aspects of menu writing, cycle of cost control, food production, execution and presentation Treat the cafe as it's your own business; you will be responsible for the quality of all food products and ensure that standards are met Oversight of all aspects of catering operations including assisting the catering team as needed The General Manager will assist with food production including but not limited to, grab and go items, deserts, breakfast and lunch specialties and executive catering needs Operations: Responsible for maintaining vendor and client relationships Responsible for the oversight of supplies, equipment and work areas Arrange for all equipment purchases and repairs Work closely with the Chef regarding the purchasing of all food or other supplies as needed Determine production schedules and staff requirements (including recruitment) necessary to ensure timely delivery of services Responsible for all essential functions of payroll processing and other financials Work together as a team, cleaning the kitchen and cafe, mopping the floor, washing dishes, etc. with staff Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained Financial: Manage department controllable expenses and adhere to budgetary guidelines. Ability to generate financial reports and P&L analysis and reporting Develop operational forecasts and manage all unit accounting functions Oversight of inventory management and updating price fluctuation People: Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement Manage and motivate employees through continuous communication and encouragement Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service Provide superior customer service and lead by example to include being attentive, approachable, greeting and thanking customers. Skills and Aptitude: Excellent verbal and written communication skills Customer/Client Focus Problem Solving/Analysis - think outside of the box mentality Leadership and development - mentor Team Oriented and team builder Project Management Ability to lift/pull 40 pounds Required Education and Experience: Bachelor’s degree, culinary school certificate or degree or equivalent combination of education and experience 5 - 7 years’ experience in a Corporate Dining General Manager Role Microsoft Office Suite Required Eligibility Qualifications: ServSafe Certification Choke Safety Certification Allergen Awareness Certification (MA) Are you passionate about creating amazing experiences in the hospitality industry? Look no further than NEXDINE Hospitality! As a dynamic and innovative company, we take pride in delivering trusted dining, hospitality, fitness center, and facility management services to a diverse range of clients nationwide, including businesses, independent schools, higher education institutions, senior living communities, and hospitals. At NEXDINE, we believe in the power of authentic and transparent experiences, and we are dedicated to providing the best for our clients and their guests. Join our family of brands and be a part of a team that values responsiveness, creativity, and excellence. If you are driven by the desire to make a difference in the world of hospitality, explore the exciting opportunities that the NEXDINE Experience has to offer.

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