What are the responsibilities and job description for the Central Intake Coordinator - Detroit Metro Area position at NexCare WellBridge Senior Living?
Join our EPIC Team!:
The Central Intake Coordinator is responsible for coordinating the referral process for all assigned facilities. Key responsibilities including reviewing and authorizing referrals, verifying insurance, ensuring documentation is complete, and managing admissions. The Central Intake Coordinator is a key contact for daily communication with internal and external stakeholders.
What you will need to be a part of our EPIC team:
How you will help people every day:
Text: EPIC :to 866.686.0150 to sign up for Job Alerts!
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The Central Intake Coordinator is responsible for coordinating the referral process for all assigned facilities. Key responsibilities including reviewing and authorizing referrals, verifying insurance, ensuring documentation is complete, and managing admissions. The Central Intake Coordinator is a key contact for daily communication with internal and external stakeholders.
What you will need to be a part of our EPIC team:
- Bachelor’s Degree in Health Care Administration, Business Administration, or related field; or equivalent combination of education and experience.
- At least 3-5 years of related experience, including referral management experience in the long-term care and skilled nursing industry.
- Knowledge of skilled nursing facility coverage criteria and reimbursement, as well as regulatory standards and compliance requirements.
- Outstanding English oral and written communication skills with proven ability to communicate effectively with residents, families, physicians, hospital personnel, visitors, and all facility personnel.
- Able to function independently, make decisions, problem-solve, and utilize resources as necessary.
- Computer proficiency; experience utilizing electronic medical records.
How you will help people every day:
- Review and approve referrals, and follow up with case managers on a daily basis.
- Complete all admission forms, and initiate the MDS, face sheet, and other appropriate forms at the time of admission.
- Communicate with assigned facilities daily regarding pending admissions and ensure facility readiness for incoming admissions.
- Set up and coordinate re-admissions, including keeping the facility informed on the condition of hospitalized residents, contacting discharge planning at hospitals regarding re-admissions, and obtaining discharge summaries.
- Analyze, troubleshoot, and resolve issues related to referrals and admissions; track and monitor inquiries and admissions data.
- Follow patients through the duration of hospital stays and communicate issues and needs to the designated hospital liaison.
- Communicate with insurance personnel in a timely manner to ensure that adequate reimbursement is obtained prior to initiation of services.
Text: EPIC :to 866.686.0150 to sign up for Job Alerts!
Check us out on Social Media:
