Technical Writers (Documentation Specialist) - Intermediate

Technical Writer/ Documentation Specialist

Security Clearance Requirement: Must have or be able to obtain a DoD Secret

Salary Range: $65K - $75K

(The salary range provided is a general guideline. Nexagen Networks considers various factors when determining base salary offers, including the scope and responsibilities of the position, as well as the candidate’s experience, education, skills, and current market conditions.)

As the Technical Writer/ Documentation Specialist, you’ll join a high-performing team dedicated to excellence, innovation, and mission-critical support. At Nexagen, you will drive technological advancements and help secure our nation’s future. With outstanding benefits and unparalleled growth prospects, you’ll thrive in our collaborative and innovative environment. Leverage over two decades of industry expertise to drive transformative innovation and deliver exceptional services across diverse government sectors.

Nexagen Networks is a trusted partner to the Department of Defense (DoD) and other federal agencies, including the Army, Air Force, Marine Corps, Navy, and DHS. With more than 20 years of industry expertise, we deliver exceptional lifecycle professional services spanning Research and Development, Cloud Engineering, Digital Modernization, Systems and Software Engineering, DevSecOps, ITSM, Cybersecurity, Satellite Communication (SATCOM), RMF-FedRAMP, Logistics, Training, Exercises, COMSEC, and IT/Networking.

Job Description

The Technical Writer/ Documentation Specialist prepares and/or maintains systems, programming, and operations documentation, including user manuals. Maintains a current internal documentation library. Competent to work on most phases of documentation.

Position Responsibilities:

• Develop and maintain SOPs, user guides, installation manuals, and system documentation for IT systems and services
• Translate complex technical concepts into clear, concise, and user-friendly documentation
• Ensure all documentation complies with DoD standards, cybersecurity protocols, and contract requirements
• Collaborate with SMEs, engineers, and project teams to gather source material and validate content
• Maintain version control and document lifecycle management using approved tools (e.g., SharePoint, Confluence)
• Support audits and inspections by providing accurate and up-to-date documentation
• Facilitate template creation for all teams and customers, and maintain a consistent document formatting guide for internal and customer-facing documentation

Qualifications:

• Active Secret Clearance
• Bachelor’s degree 5 years of experience.
• Associate’s degree and at least 7-yrs experience in lieu of a bachelor’s degree.
• Active DoD Secret (or above) Security Clearance.

Company Benefits:

At Nexagen, we believe in taking care of our team from day one! Enjoy comprehensive benefits including health, dental, and vision insurance, generous paid time off, a matching 401 (k), and various support programs. We also offer professional development opportunities and additional perks to ensure you thrive both personally and professionally. Join us and experience the difference with benefits that start on your first day!

Our Culture:

Join our dynamic team and thrive in a culture that champions flexibility, professional growth, and work-life balance. At Nexagen, we support your continuous learning with comprehensive training and educational reimbursement. We celebrate your achievements and focus on delivering exceptional value to our customers. Be part of a supportive environment where your contributions directly impact our customers’ success and propel your career forward.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Nexagen Networks, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.