What are the responsibilities and job description for the Senior Client Partnerships Manager position at NewtonX?
Senior Client Partnerships Manager
About NewtonX
NewtonX matches the world’s toughest questions with the only minds who know the answers. Using our proprietary AI technology, we find the right subject matter expertise from an open network of 1.1 billion professionals. We use the most sophisticated search engine in the research industry– the NewtonX Graph. It identifies the exact audience for our clients’ business questions.
NewtonX partners with the world’s top consultancies, marketers, and technology companies. Together with our clients, we’re ushering in a new standard of truth in B2B research.
Why join NewtonX?
Meaningful work, a culture of learning, and intelligent people from all walks of life are just a few of the reasons to create a career here.
About the Role
The Senior Client Partnership Manager’s (CPM’s) primary role is to support commercial growth through strategic sales and operational excellence to drive retention and new business revenue for NewtonX. This position is focused on growing and retaining NewtonX’s most important clients (e.g., Google, Microsoft, Goldman Sachs, Stripe). CPM’s must have a passion for both sales strategy and execution as well as research ideation and analysis.
In this role, you will:
Own a top notch client book with full revenue ownership, identifying upselling and cross selling opportunities in existing client relationships
Develop strategic account plans to increase our footprint within client organizations based on your industry, research, and commercial expertise
Understand client needs and challenges, and own client relationships (ranging from Manager-level to C-Suite) to ensure continued engagement, success, and retention
Act as the quarterback of the client account by leveraging cross-functional relationships with NewtonX teams to bring the best of NewtonX to clients – e.g., Marketing leadership to get the best content into the hands of clients, Product to help clients best utilize our proprietary platforms and tools
Manage end-to-end proposal process for contracts from $10k to $500k from intake to research methodology design and pricing
Utilize research expertise to design innovative and comprehensive proposals that meet client research needs
Help to design and develop scalable processes and tools that make the team more effective and efficient
What you have
7 years of experience in a research or insights role, including conducting quantitative and qualitative research studies
3 years of experience working with clients in a relationship-building / account management capacity
Demonstrated executive presence and business acumen; excellent verbal and written communication skills.
Top-notch organizational skills and attention to detail.
Strong sense of ownership to independently drive high quality deliverables and outputs.
Natural curiosity and a desire to learn and be coached.
Ability to thrive in a fast-paced, entrepreneurial environment.
What we offer
Competitive compensation - base salary range $115-135K, uncapped commission and employee equity plan. Please note that salary and compensation may vary based on factors such as skills, experience, performance, and location
Career advancement and training opportunities.
Excellent medical, dental, and vision insurance.
401k match with immediate vesting.
Health savings/flexible savings account, and pre-tax commuter benefits.
Paid time off: vacation, holidays, sick, and parental leave.
A diverse, collaborative, and positive culture where we invest in and celebrate each other's success.
Good vibes (happy hours, team projects, and retreats)
Ultimately, you will be driving a critical component of the company; helping to get our services into the hands of clients. From here you’ll have the opportunity to progress quickly as a core member of the NewtonX Client Partnerships team.
NewtonX is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.
Salary : $115,000 - $135,000
