Assistant Manager

Schedule: Tuesday-Thursday 9:00 am-5:30 pm; Friday-10:00 am-5:30 pm; Saturday-8:30 am-5:30 pm; Third Thursday of every month-12:00 pm-8:00 pm

Vision: To share God’s love and compassion with all creation – within our thrift shop, and in our local and global community.

Mission: Newton Et Cetera Shop is a Christian resource for meeting human need by raising moneyfor Mennonite Central Committee and the local community through the sale of donated items; providing quality, affordable, recycled merchandisefor the community; and encouraging stewardship and recycling.

Qualifications:

• Commitment to supporting the mission of Newton Et Cetera Shop and the work of Mennonite Central Committee (MCC).
• Demonstrates commitment to provide exceptional customer service.
• Exhibit strong leadership skills and have experience managing others in the workplace.
• Strong interpersonal skills and demonstrated ability to work with diverse groups of people.
• Able to lift and carry 30-50 pounds.
• Able to work with long periods of standing, bending, carrying.
• Able to remain flexible and positive in a fast-paced environment where priorities change quickly.
• Able to follow oral and written directions.
• Able to communicate effectively with donors, customers, volunteers & staff.
• Able to maintain confidentiality and handle money and sensitive information.
• Willingness to work as part of a team with staff and volunteers.
• Self-motivated, willing to take initiative; able to prioritize processing tasks and identify improvements.
• Proficient with Microsoft Office products and email.
• Experience in retail or processing operations.

Duties:

Retail Floor Presence

• Collaborate with other managers to plan space for high supply items.
• Assist clerks with POS, customer issues, and policy questions.
• Assist Retail Manager with updating front window displays seasonally or as needed for special events.
• Assist Retail Manager with conceptualizing and creating effective merchandise displays.
• Assist Retail Manager with monitoring inventory levels and merchandising throughout the retail floor.
• Assist Retail Manager with other duties as needed.

Workroom Presence

• Support all workroom departments to maintain flow of processing and manage backlogs, as needed.
• Monitor supply level of barcoded price tags for all workroom departments.
• Collaborate with workroom manager and retail manager to provide accommodations to volunteers with special needs.
• Assist Workroom Manager in maintaining tools and technology of the workroom.
• Assist Workroom Manager in monitoring supply levels and report to the General Manager when an order is needed.
• Collaborate with Retail Manager & Workroom Manager for stocking and inventory developments, such as seasonal items.
• Assist Workroom Manager with other duties as needed.

Administrative

• Collaborate with other managers to accommodate scheduled volunteers and train new volunteers.
• Answer phone calls with retail and donation questions.
• Perform other tasks as requested by the General Manager.

Staff development

• Assist in the development of departmental training materials for retail employees and volunteers.
• Assist Workroom Manager and Retail Manager in providing direct training, supervision and feedback for retail staff and volunteers.
• Effectively communicate updates and changes and provide retraining to staff and volunteers.

Daily Operations:

• Manage daily operations with other staff, including opening, closing, and securing the building.
• Assist volunteers, donors, and customers as needed.
• Work with other managers for daily count, register fulfillment, and deposits.
• Perform other tasks as requested by the General Manager.

Supervision Exercised: Donations Receivers, Utility Workers, Sorters, and Volunteers.

Reports to: General Manager, Workroom Manager, and Retail Manager.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $14