DEVELOPMENT SERVICES TECHNICIAN

NEWTON COUNTY, GEORGIA
Classification Specification

DEVELOPMENT SERVICES TECHNICIAN (0138)
FLSA: Non-Exempt

Purpose of Classification:

The purpose of this classification is to provide information and assistance to the public in the Planning, Zoning, and
Inspections Department. Incumbents in this classification may assist in permitting, preparation of information for
zoning reviews, issuance of business licenses and other administrative support responsibilities within the
department.

Essential Functions: (All responsibilities may not be performed by all incumbents).

The following duties are normal for this position. The omission of specific statements of the duties does not
exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other
duties may be required and assigned.

Greets visitors and responds to telephone calls; interacts with the public to respond to inquiries and requests;
provides information about policies, guidelines, procedures, the status of departmental activities, assists the public
with requests for documents, and/or forwards to appropriate personnel for action.

Enters and retrieves routine to complex information into a computer in order to update records, process
transactions, or respond to requests for information.

Logs, tracks, and maintains records on department or unit activities.

Makes copies of a variety of documents and distributes appropriately.

Formats and types letters, memos, forms, reports, and other correspondence using word processing software or
typewriter; may initiate correspondence, reports and other written items on own as required.

Compiles information and prepares basic narrative and statistical reports on a periodic basis.

Reviews, checks, routes to the appropriate person and/or processes rezoning applications, requests for building
permits, applications for business licenses and other forms and documents as required.

Receives fees for various department records or services; issues permits, licenses or receipts, maintains
accounting records, and transmits receipts to County financial offices.

Sets up and maintains alphabetic and numeric files so that documents can be filed and retrieved in an orderly
fashion; researches and retrieves file information as needed.

Newton County, Georgia Development Services Technician

Composes routine correspondence under general direction or on own initiative to expedite the processing and
completion of work.

Interacts with staff, elected officials and the general public in person or by telephone in order to respond to
inquiries, receive complaints, and resolve problems.

Receives, logs and records various documents. This may include reading for completeness and accuracy and
rejecting improper documents.

Receives, processes and distributes departmental mail.

Performs other related duties as assigned.

Additional Functions:

Performs other related duties as required.

Minimum Qualifications:

High school diploma or GED; and,

One to two years of progressively responsible related administrative or clerical experience which involves
interacting with the public to disseminate information; or,

Any combination of education, training and experience which provides the required knowledge, skills, and abilities
to perform the essential functions of the job.

Specific License or Certification Required: Notary Public (depending on area of assignment).

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential
functions and learn, comprehend, and apply all County or departmental policies, practices, and procedures
necessary to function effectively in the position.

Performance Aptitudes:

Data Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information, following
a prescribed plan requiring the exercise of some judgment. Includes performing subsequent actions in relation
to these computational operations.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others
regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control
the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division. May
include counting, recording of counts, and basic measuring.

Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic

Newton County, Georgia Development Services Technician

form. Involves semi-routine standardized work with some latitude for independent judgment concerning
choices of action.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations
involving evaluation of information against measurable or verifiable criteria.

ADA Compliance:

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which
may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10
pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or
signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse
environmental conditions.

Newton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County
will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective
and current employees to discuss potential accommodations with the employer.