Volunteer Coordinator

Status: Part-Time (24 hours/week)

Work Schedule: In-person

Reports to: Executive Director

Pay: $23

To apply, please send your resume and a brief cover letter to alexandra@newtonathome.org.

The Volunteer Coordinator is responsible for developing and maintaining a strong, engaged volunteer network that supports Newton at Home's mission and services. This position leads volunteer recruitment, onboarding, training, recognition, and retention efforts while building meaningful relationships with volunteers and identifying opportunities to strengthen volunteer engagement throughout the organization.

Working closely with the Member Services Coordinator and Executive Director, the Volunteer Coordinator helps ensure the organization has a robust and responsive volunteer base capable of meeting the evolving needs of members and programs.

This role is relationship-focused and ideal for someone who enjoys connecting with people, building community, and creating meaningful volunteer experiences.

This position will begin as a part-time role and may expand in scope and hours based on organizational needs, performance, and available funding.

• Develop and implement strategies to recruit new volunteers aligned with organizational needs.
• Coordinate outreach efforts to community organizations, businesses, faith communities, colleges, and other potential volunteer sources.
• Represent Newton at Home at volunteer fairs, community events, networking opportunities, and recruitment events.
• Collaborate with the Member Services Coordinator and Executive Director to identify evolving volunteer needs and recruitment priorities.
• Maintain a pipeline of prospective volunteers and track recruitment activities.

• Serve as the primary point of contact for prospective volunteers throughout the onboarding process.
• Coordinate volunteer orientations and training sessions.
• Develop, maintain, and update volunteer training materials, manuals, and onboarding resources.
• Ensure volunteers complete required paperwork, background checks, and onboarding requirements.
• Work with staff to identify opportunities for additional volunteer training and development.

• Foster positive volunteer experiences to encourage retention and long-term involvement.
• Maintain regular communication with volunteers to build strong relationships and support ongoing engagement.
• Conduct volunteer check-ins and gather feedback regarding volunteer experiences.
• Develop and maintain systems to recognize volunteer contributions throughout the year.
• Create and implement volunteer appreciation initiatives and recognition programs.
• Lead the planning and execution of volunteer appreciation events and volunteer recognition activities.
• Identify opportunities for volunteers to deepen their involvement with the organization.
• Monitor volunteer participation trends and develop strategies to strengthen retention and engagement.

• Maintain accurate and up-to-date volunteer records, including contact information, onboarding status, training completion, participation history, and volunteer interests.
• Manage volunteer-related documentation and administrative processes.
• Generate reports related to volunteer recruitment, retention, and participation as requested.
• Coordinate volunteer communications and maintain volunteer mailing and contact lists.
• Supervise and support office volunteers who assist with administrative tasks.

• Collaborate closely with the Member Services Coordinator to ensure volunteer resources align with member needs.
• Assist with volunteer scheduling and service assignments as needed.
• Support staff and organizational events that involve volunteer participation.
• Participate in regular staff meetings and planning sessions.
• Support additional projects related to volunteer engagement as assigned.

• Monitor and respond to email and communications in a timely and professional manner during working hours.
• Maintain clear documentation of ongoing projects, deadlines, and deliverables.
• Provide regular updates on progress, priorities, and workload to the Executive Director.
• Ensure work time is structured, productive, and aligned with organizational goals.

• College degree or a minimum of one to two years of successful experience in volunteer management, community engagement, nonprofit operations, or a related field preferred.
• Experience recruiting, onboarding, training, or coordinating volunteers preferred.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication skills.
• Experience planning events, volunteer recognition activities, or community engagement initiatives preferred.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Ability to maintain accurate records and manage administrative processes.
• Comfort using digital tools for communication, scheduling, databases, and time tracking.
• Ability to work independently and collaboratively in a team environment.
• Passion for community-based work and mission-driven organizations.

Benefits 

• Competitive compensation
• Two weeks paid vacation per year
• 6 paid holidays per year
• Opportunity for growth
• Tightknit, supportive team
• Meaningful work that makes a direct impact in the community

Seniority Level: 

Entry- to Mid-Level, Coordinator (with potential for expanded responsibilities based on organizational growth)

This job description is a summary of the essential duties and responsibilities of this position and not an exhaustive list. This description may be changed with or without notice as the needs of the organization change.

To apply, please send your resume and a brief cover letter to alexandra@newtonathome.org.

Newton at Home believes that every person who is aging and living in Newton is entitled to a connected and engaged experience, regardless of income, race, color, national origin, ancestry, disability, sex, sexual orientation, gender identity, sex stereotyping, marital status, or religion. We are committed to providing admission and access to our membership services, programs, and activities for all aging Newton residents. We apply this same commitment to our hiring practices.