Newport Aquarium Event Sales Manager

Job Details

Description

This position reports to the General Sales Manager and plays a vital role in growing private event revenue, building community relationships, and expanding our sales pipeline. A high volume of phone work, superior communication skills, and the ability to thrive in a fast-paced, dynamic environment are essential.

MAJOR DUTIES AND RESPONSIBILITIES:

• Meet and exceed quarterly and annual event revenue goals
• Proactively identify and pursue new event business opportunities through outbound sales efforts that include: prospecting, cold calling, and networking
• Drive event revenue growth through sales call initiatives and client management
• Sell unique, memorable and fun events to achieve high levels of customer satisfaction
• Maximize revenue through up-selling, creative event planning, and suggestive selling
• Conduct inside and outside sales calls, including client tours
• Build, maintain, and convert a robust sales pipeline
• Maintain accurate and organized sales activity records in CRM systems
• Understand and track market and sales trends
• Respond to all event inquiries (online and phone) within one business day
• Foster strong client relationships to maximize retention and referrals
• Attend, network, and give presentations at wedding shows and other community activities to promote the business
• Prepare event contracts and proposals
• Assist with the planning and execution of spring/fall wedding shows held on-site
• Assist with the planning and execution of annual corporate open house held on-site
• Know and keep records on the competition, their products, prices, and selling strategies
• Communicate regularly and effectively with sales team and other internal departments
• Attend and actively contribute to weekly sales meeting
• Other duties as assigned
  
  

QUALIFICATIONS:

• Bachelor’s degree in applicable field or equivalent experience required
• Minimum of 2 years of event or hospitality selling experience
• Previous experience working events desired
• Solid analytical skills
• Successful track record in problem solving and negotiation skills, with special emphasis on closing the sale
• Must be a team player, with a high level of dedication ready to help whenever and wherever needed
• Ability to multi-task in a fast-paced environment, with focused attention to detail
• Excellent verbal and written communication skills
• Strong understanding of customer and market dynamics and requirements
• Solid skills and previous experience with web-based contact management programs
• Proficient in Microsoft Office (including Outlook and Excel)
  
  

REQUIREMENTS:

• Successful completion of pre-employment background check
• Physical strength, including the ability to lift up to 25 pounds
• Immunocompetence (possible exposure to infections and parasitic disease).
  
  

WHAT YOU’LL GET:

• Starting pay range: $43,000 to $65,000
• Eligible for sales performance incentive program; up to 20% of salary rate
• Comprehensive medical, dental, and vison insurances
• 40 sick hours, 40 personal hours, 8 Holidays, 80 Vacation Hours annually
• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
• Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development
  
  

You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master’s degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU

Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.

Qualifications

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Skills

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Preferred

Up-Selling

Advanced

Interpersonal Skills

Advanced

Communication Skills

Advanced

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Behaviors

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Preferred

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Enthusiastic

: Shows intense and eager enjoyment and interest

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Motivations

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Preferred

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion

: Inspired to perform well by the completion of tasks

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Education

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Experience

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.