What are the responsibilities and job description for the Patient Care Coordinator/Front Desk position at Newman Plastic Surgery?
Overview
We are seeking a dedicated and detail-oriented Patient Care Coordinator to join our healthcare team. The ideal candidate will play a crucial role in ensuring that patients receive high-quality care and support throughout their healthcare journey. This position requires strong administrative skills, familiarity with medical office operations, and the ability to manage patient interactions effectively.
Responsibilities
- Coordinate patient appointments and manage scheduling to optimize clinic efficiency.
- Maintain accurate patient records, ensuring all documentation is complete and compliant with regulations.
- Review documentation for accuracy and completeness, including ICD-10 coding and care plans.
- Assist with medical collections and follow up on outstanding balances as necessary.
- Utilize software for patient management and data entry tasks.
- Provide exceptional patient service by addressing inquiries, resolving issues, and facilitating communication between patients and healthcare providers.
- File and organize patient records systematically to ensure easy retrieval of information.
- Collaborate with medical staff to develop and implement effective care plans tailored to individual patient needs.
Qualifications
- Proven experience in an administrative role within a medical office setting is preferred.
- Knowledge of medical terminology, including ICD-10 coding, is advantageous.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Attention to detail in documentation review and record keeping is essential.
- A compassionate approach towards patient care, demonstrating empathy and professionalism at all times.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Patient Care Coordinator.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $16 - $20