What are the responsibilities and job description for the SharePoint Online Administrator position at NewGen Technologies?
NewGen Technologies seeks a SharePoint Online Administrator to join our Partner's IT team. The SharePoint Online Administrator position is integral to managing and maintaining the organization's SharePoint Online environment. This position reports to the Vice President and Chief Technology Officer.
Part-time to convert to FTE (24 - 32 hours to start)
Conversion within 2-6 months
Hybrid Remote (2 days in-office per week - Tuesday and Wednesday as well as 1st Thursday of each month)
This role exists to ensure efficient collaboration, document management, and information sharing across the organization. Primary responsibilities include configuring and optimizing SharePoint sites, managing permissions, and ensuring security compliance, with the ultimate goal of facilitating seamless communication and collaboration while safeguarding the organization's digital assets. Additionally, the SharePoint Online Administrator provides SharePoint training to staff and leverages Microsoft Power Automate to streamline processes.
Responsibilities
Requirements
About Us
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Part-time to convert to FTE (24 - 32 hours to start)
Conversion within 2-6 months
Hybrid Remote (2 days in-office per week - Tuesday and Wednesday as well as 1st Thursday of each month)
This role exists to ensure efficient collaboration, document management, and information sharing across the organization. Primary responsibilities include configuring and optimizing SharePoint sites, managing permissions, and ensuring security compliance, with the ultimate goal of facilitating seamless communication and collaboration while safeguarding the organization's digital assets. Additionally, the SharePoint Online Administrator provides SharePoint training to staff and leverages Microsoft Power Automate to streamline processes.
Responsibilities
- Administer and support the SharePoint Online platform and the organization’s intranet, including installation, configuration, and maintenance
- Develop and customize SharePoint sites and pages to meet the organization’s needs
- Create templates that allow for easier site and page creation by users and more uniformity across all sites and pages
- Manage continuous improvement and changes affecting SharePoint Online, Microsoft Teams, and other Microsoft 365 services, including typical system administrative activities such as site creation, site administration, and issue resolution. Use Sharegate for SharePoint Online and Teams for migration, management, and reporting of SharePoint Online content, ensuring data integrity and compliance.
- Collaborate with the IT team and end users to understand requirements and provide effective SharePoint Online solutions
- Conduct training sessions for users on SharePoint Online usage and best practices
- Provide technical support to users regarding SharePoint Online usage and troubleshooting
- Take ownership of SharePoint-related tickets and see issues through to resolution. Exercise excellent judgement as to when issues should be escalated, and higher-level support is needed.
- Implement and manage SharePoint Online governance policies and best practices
- Create and manage workflows using Microsoft Power Automate to automate business processes
- Design, develop, and implement solutions using Power Apps to enhance user experience and streamline operations
- Configure and customize SharePoint sites, libraries, and lists per organizational requirements
- Implement backup and recovery strategies for SharePoint Online data
Requirements
- US Citizenship
- Bachelor’s degree plus a minimum of seven years of relevant full-time work experience in computer science, IT, or a related field and at least three years of SharePoint Online experience. A relevant graduate degree may substitute for two years of work experience.
- Minimum of 3 years' experience in supporting a diverse group of users
- Proven experience managing and administering SharePoint environments, including SharePoint Online, Power Apps, and Microsoft Power Automate
- Experience with Microsoft Entra, Exchange Online, Microsoft 365 tools, Sharegate, and Microsoft Teams administration
- Proficiency in developing and implementing Microsoft workflows
- Strong understanding of SharePoint Online architecture, features, and functionalities, including security and compliance best practices
- Experience in configuring and customizing SharePoint sites, lists, and libraries, as well as in content migration and end-user support
- Excellent communication, interpersonal skills, and writing abilities
- Ability to troubleshoot and resolve technical problems remotely, handle multiple priorities, manage tickets against SLA, and adapt to workload changes
- Commitment to ongoing skills and domain knowledge acquisition
- Experience with the nonprofit sector is preferred
About Us
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ