What are the responsibilities and job description for the Software Engineer position at Newgen Software Technologies?
Our Partner is seeking a highly experienced and seasoned expert engineer to support a critical Generative AI optimization engagement for a large-scale enterprise customer. This role requires deep technical expertise in AWS cloud architecture and cutting-edge GenAI technologies, with a focus on enterprise-scale optimization, modernization, and operational excellence.
Responsibilities
About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Responsibilities
- Model Routing & Orchestration
- Design and implement intelligent model routing logic using ML-based classification to direct requests to appropriate LLMs based on conversational context, task complexity, and performance requirements
- Build and maintain orchestration layers (e.g. using AWS Bedrock, LangChain, or custom frameworks) to manage multi-model workflows
- Train, evaluate, and iterate on classification models that drive routing decisions using evaluation frameworks and feedback loops
- Conversation Contextualization
- Architect and implement conversation context analysis systems that extract intent signals and contextual features from multi-turn interactions to inform routing decisions
- Design context retrieval and embedding strategies to analyze conversational history and accurately interpret user intent across multi-turn interactions
- Develop prompt engineering standards and context window management techniques to support accurate intent classification and routing across production use cases
- Enterprise Platform Engineering
- Architect Gen AI solutions that scale to enterprise workloads - including high-availability design, performance optimization, and cost management
- Apply Gen AI platform best practices: observability, model evaluation, guardrails, responsible AI controls, and versioning
- Design and maintain data extraction and transformation pipelines to support model training, evaluation, and integration with enterprise applications
- Delivery & Collaboration
- Participate fully in Agile/Scrum ceremonies: sprint planning, daily standups, retrospectives, and sprint reviews
- Collaborate with the Engagement Manager to track progress, surface risks, and ensure delivery aligns with contractual commitments
- Produce clear technical documentation, architecture diagrams, and handoff artifacts consistent with delivery standards
- Engage directly with customer stakeholders and technical counterparts to gather requirements and validate solutions
- TS/SCI CI Poly Clearance
- Generative AI (expert level)
- 5 years of software development and cloud architecture experience
- 2 years of hands-on AWS experience with production workloads
- 2 years of experience with Generative AI technologies and LLM deployment
- Prove track record of enterprise-scale architecture design and implementation
- Experience with Partner's customers
- Deep understanding of GenAI foundation models and deployment patterns
- Strong programming skills in Python and infrastructure-as-code tools
- Experience with vector databases and semantic search technologies
- Expert-level knowledge of AWS services including: Amazon Bedrock, OpenSearch Service, CloudWatch, ECS/EKS, RDS/DynamoDB
- Strong understanding of security automation and compliance frameworks
- Ability to work independently and drive initiatives with minimal oversight
- Strong problem-solving and analytical thinking capabilities
- Experience leading technical discussions and influencing architecture decisions
- Comfortable working in ambiguous, fast-paced environments
- Customer-obsessed mindset with focus on delivering measurable outcomes
- Able to travel onsite periodically for meetings and ceremonies
About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ