What are the responsibilities and job description for the IT Stockroom & Project Coordinator position at neweratech?
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
SUMMARY:
Seeking a highly motivated and organized Stockroom Manager and Junior Project Manager to oversee our client stockroom and work closely with cross-functional teams to oversee End User Projects.
PRIMARY DUTIES:
- Monthly/Quarterly validations of inventory in stockrooms including hard drives
- Maintaining ITS
- Updating SNOW request
- Ship hardware as needed to other stockrooms or sites
- Assist PM with projects in NAMR
- Lead techs in buildout of new sites
- Attend construction/GRE/GTI calls -provide desktop requirements
- Coordinate with GRE/LOB for large scale move projects
- QC all desk for readiness
- Monitor sites for operational efficiency.
- Provide Day 1 support
COMPENTENCY:
- Positive attitude and collaborative approach in working within a team environment
- Ability to lead coordination efforts and manage workload efficiencies
- Strong customer service skills
- Strong oral and written communications
- Ability to learn and adapt quickly to changes
- Critical thinking and analytical capabilities in troubleshooting and problem solving
- Planning, organizing and prioritizing skills
- Attention to detail
- Ability to be flexible and handle stressful situations at times
REQUIRED EDUCATION: Associates degree or higher is preferred but not required.
EXPERIENCE:
- Must have 2 years’ experience working in the major financials IT environment
QUALIFICATIONS:
- Advanced technical skills in installation and troubleshooting of relevant software and hardware
- Knowledge and experience of customer IT service delivery, ticketing, and knowledge-based systems
- Extensive experience of supporting Office 365
- A certification or equivalent years of experience
- Preferred Dell, HP and Apple certifications
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