What are the responsibilities and job description for the Head of Marketplace position at Newegg and Careers?
Position Overview
Newegg is seeking a strategic and results-driven Head of Marketplace to lead the growth and evolution of Newegg’s marketplace business. This role is responsible for driving seller acquisition, optimizing platform strategy, and overseeing marketplace operations to ensure a competitive and scalable ecosystem.
As the Head of Marketplace, you will define Newegg’s global marketplace strategy, own the P&L, and lead cross-functional teams in Category Management, Merchandising, Business Development, and Marketing to accelerate platform performance and strengthen Newegg’s position as a trusted partner for merchants and customers worldwide.
Platform Strategy & Partner Leadership
- Develop and execute a global platform strategy that positions Newegg as the marketplace of choice for merchants and brands across key regions.
- Drive seller acquisition by identifying high-potential merchant segments and creating compelling onboarding and engagement programs.
- Build and nurture data-driven relationships with strategic sellers, suppliers, and ecosystem partners to expand assortment and enhance platform performance.
- Lead partnership negotiations to secure favorable commercial terms while fostering long-term collaboration and mutual growth.
- Establish governance frameworks for partner onboarding, support, performance tracking, and continuous engagement.
Strategic & Financial Management
- Own full P&L responsibility for Newegg’s Marketplace business, driving growth in GMV, margin, and operational efficiency.
- Define and implement long-term strategies that balance profitability, platform innovation, and customer experience.
- Collaborate closely with Finance, Technology, and Operations to optimize working capital, platform economics, and global expansion initiatives.
Ecosystem Development & Business Growth
- Lead business development efforts to attract high-value merchants, brands, and solution partners across B2B and B2C markets.
- Champion a partnership-first mindset—expanding marketplace capabilities through collaboration with payment processors, logistics providers, and marketing partners.
- Monitor emerging trends, technologies, and regional opportunities to ensure Newegg remains at the forefront of digital commerce.
Operational & Team Leadership
- Build, mentor, and inspire a high-performing global team with a focus on partnership excellence, data-driven decision-making, and operational agility.
- Implement best-in-class processes, analytics, and tools to enhance platform efficiency and seller experience.
- Foster a collaborative, innovative culture that aligns with Newegg’s vision and core values.
- Bachelor’s degree in Business Administration, Marketing, Economics, or related field; MBA preferred.
- 10 years of progressive leadership experience in e-commerce marketplace management, business development, or platform strategy.
- Proven success in building and managing strategic platform relationships and partnerships that drive measurable growth.
- Demonstrated P&L ownership with strong commercial and financial acumen.
- Experience leading large cross-functional and global teams across Category Management, Business Development, and Marketing.
- Deep understanding of online marketplace ecosystems, seller engagement, and platform technologies.
- Exceptional negotiation, communication, and stakeholder-management skills.
- Experience in global e-commerce expansion or cross-border trade strongly preferred.
supervisorrole : Yes
Mental Functions: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position performs a variety of routine duties within established policies and procedures or by referral to supervisor's guidelines.
Physical Functions: Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant keyboarding and telephone usage.
Work Environment : Standard office working environment
Equipment Used : Standard office equipment.
Language Skills : Must be able to speak, read, write and comprehend English.
Travel Requirements : N/A
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