Head of Operations

Who are we?

At Newcode.ai, we're transforming how organizations harness AI in the real world. As a part of our collaborative, high-growth team, you'll have the rare opportunity to work side-by-side with visionary founders at the cutting edge of AI and innovation.

We foster a culture of trust, inclusivity, and excellence. If you thrive in dynamic settings, a high-paced work environment, and want to be immersed in the world of AI and startups, Newcode.ai is the place for you.

Role Overview:

As Head of Operations at Newcode.ai, you will design, build and run the operational engine that enables our AI platform to scale efficiently. This is a hands-on, founder-style role. Your responsibilities span defining operational strategy, building scalable processes across finance, HR, legal and business operations, optimizing workflows and ensuring smooth execution across teams. You will be accountable for operational excellence, enabling predictable business performance, establishing KPIs, dashboards and supporting the growth of the full customer and product journey.

Core Responsibilities

Organizational Design & Talent

• Work closely with the founder/CEO to design and implement a scalable organizational structure with clear roles, responsibilities, workflows and aligned compensation
• Hire and retain top operational talent to support growth and high performance
  
  

Operational Excellence

• Build and optimize end-to-end operational processes to drive efficiency, consistency and transparency
• Develop management and control systems, reporting structures, dashboards and KPIs to track performance
  
  

Strategic Impact & Growth Enablement

• Build the operational foundation that positions Newcode for growth and scalability
• Support fundraising processes with operational insights, metrics, frameworks and positioning to enhance investor confidence
  
  

Requirements

Experience & Qualifications

• 5-7 years of experience in operations leadership roles, ideally in B2B SaaS, AI, legal tech or high-growth startup environments
• Experience in building scalable operational processes, organizational structures, and management systems that enable growth
• Proven track record of building operational foundations in early-stage or high-growth companies
• Strong understanding of operational metrics, dashboards, and performance management systems (OKRs, KPIs, financial reporting)
• Comfortable working with technical, compliance, or highly regulated domains and able to quickly learn new operational landscapes
• Exceptional communicator and stakeholder manager, able to translate operational needs into actionable plans across teams
  
  

Who You Are

• Proven and hands-on operator with a strong management background in scaling startups from 10 to 100 employees
• Experienced in building scalable organizations and processes, with a clear understanding of what excellence looks like in a high-growth company
• Additional experience in management consulting, investment banking, law or venture capital is a strong plus
• Brings management credibility to the leadership team, strengthening the company's profile ahead of fundraising rounds
• Network and credibility with US venture capital is an advantage
• Highly motivated, ambitious and capable of sustaining a large work capacity in a fast-paced environment
• Background or experience in legal tech is a plus
  
  

Benefits

Why You'll Love Working with Us

• Culture of excellence and trust: We reward initiative, respect, integrity, and teamwork
• Work with talented peers in a collaborative, high-energy team
• Shape both product and culture as we grow
• Leadership and impact: Take ownership and drive outcomes from the start of your journey
• Global, inclusive team: Collaborate across borders and backgrounds