Front Desk Representative

Essential Duties & Responsibilities: 

•  Scheduling patient appointments and answering telephone calls. 
•  Chart preparation.  
•  Appointment reminder calls. 
•  Insurance verification as needed. 
•  Patient Check in and registration. 
•  Collecting co-pays and other balances. 
•  Tracking of no-show appointments.  
•  Documents and distributes messages as needed. 
•  Assists in distribution of faxes and scans throughout the day. 
•  Scans reports/paperwork as needed into the EMR. 
•  Maintains order/cleanliness of assigned workstations.  
•  Assists billing in eligibility verification and pre-certs for procedures. 
•  Complete medical records request as assigned. 
•  Opening/closing of clinic suite. 
•  Keep waiting area clean and neat.  
•  Prepare upcoming days schedules; confirm patients balances, collect if needed. 
•  Assist in medical records request as needed from the billing department. 
•  Will perform other duties and tasks as assigned by Front Office Manager.  
•  Ability to work at other locations when needed. 

 Must be open to cross training and learning other areas as needed

• Education and/or Experience: 
• High school or equivalent  
• Telephone and computer experience required.   

Salary : $16 - $23