What are the responsibilities and job description for the Front Desk Agent position at Newcastle Hotels?
Front Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests, playing a key role in shaping their experience. Whether welcoming a family on vacation, assisting a business traveler, or providing personal support, your warm hospitality will set the tone for their stay. This fast-paced, interactive role offers an exciting opportunity to make a lasting impression. As a Front Desk Agent, you will: • Create a First Impression – A genuine passion for delivering exceptional hospitality, whether in person or by phone, is essential. Employees receive a comprehensive benefits package, including accruing Paid Time Off (PTO), six paid holidays (prorated for part-time/full-time), floating birthday PTO, and more.