What are the responsibilities and job description for the Front Desk Agent position at Newcastle Hotels?
Front Desk Agent Come work in beautiful downtown Saratoga Springs, NY. Many benefits including discounted stays at all IHG and New Castle properties. As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking on their vacation, assisting a business traveler seeking a smooth check-in, or helping a guest in need of personal assistance, your warm and genuine hospitality will set the tone for their stary. This position gives you the opportunity to shine as it is a fast-paced and interactive role! As Front Desk Agent, you will: • Make a First Impression – the person in this role must have a genuine passion to deliver a great hospitality experience – "wow" the guest