What are the responsibilities and job description for the Business Assistant position at Newcastle Dental Group?
The Dental Office Business Assistant is the welcoming face and voice of our clinic, providing exceptional customer service and administrative support. You will greet patients warmly, manage phone and email communications, coordinate appointment scheduling and confirmations, and handle insurance claims and payments with accuracy.
In addition to managing business operations, you’ll support Dentists by maintaining a comfortable and safe environment for patients. Your professionalism, respect, and genuine care will set the tone for a positive experience for both patients and the entire dental team.
Schedule
Enjoy a healthy work-life balance with a consistent schedule
Monday - Thursday 8:30 AM - 4:30 PM and Friday 8:30 AM - 3:00 PM | No late evenings, No weekends
Benefits
We value your hard work and commitment—so we’ve designed a benefits package that truly supports you both professionally and personally:
- Generous Paid Time Off and Paid Holidays to recharge and spend time doing what you love
- Comprehensive Health Coverage, including medical, dental, and vision insurance
- Life Insurance for peace of mind
- 401(k) Retirement Plan with employer support to help you build your future
- A positive, team-oriented environment where your skills are appreciated and your well-being matters
Qualifications
- High school diploma or equivalent (required)
- 1 to 2 years of dental front office experience (preferred)
- Experience with dental software such as Dentrix, Eaglesoft, Fuse, Open Dental, or similar platforms is a plus
Salary : $36,254 - $59,565