What are the responsibilities and job description for the Patient Care Coordinator position at Newbury Oaks Dental - Dr. Glen Fung?
Overview
Newbury Oaks Dental, office of Dr. Glen Fung, is looking for a Patient Care Coordinator, whose energy and compassion will make a meaningful difference in patients' lives. This position will serve as one of the primary points of contact for patients, from answering the phone to creating a welcoming experience to assisting them with questions.
Duties
- Greet patients warmly and assist with check-in procedures, ensuring a positive first impression.
- Schedule, reschedule, and confirm patient appointments efficiently using practice management software.
- Collect and verify patient information, including insurance details and medical history, maintaining accuracy and confidentiality.
- Communicate clearly with patients regarding their treatment plans, appointment preparations, and follow-up instructions.
- Handle phone inquiries professionally, providing information or directing calls appropriately while maintaining a lively, helpful attitude.
Experience
- Previous experience working in a medical or dental office environment is highly preferred.
- Knowledge of dental terminology to accurately communicate health information.
- Proven ability to provide excellent administrative support with attention to detail.
- Familiarity with dental office procedures is a plus but not required; a willingness to learn is valued.
- Excellent communication skills with the ability to explain complex information clearly and empathetically.
- Ability to multitask efficiently in a fast-paced environment while maintaining professionalism and positivity.
Join us in delivering outstanding patient care through energetic support and meticulous organization!
Pay: $19.00 - $22.00 per hour
Work Location: In person
Salary : $19 - $22