What are the responsibilities and job description for the Property Manager position at Newbury Living?
At Newbury Living, we believe housing is more than shelter—it’s the heart of a community. We are seeking an experienced, mission-driven Affordable Property Manager to lead operations at Plymouth Place, a 131-unit LIHTC community located in the heart of Des Moines.
The Affordable Property Manager at Plymouth Place plays a vital role in ensuring compliance with all Low-Income Housing Tax Credit (LIHTC) regulations while fostering a safe, supportive, and engaging environment for residents. This role combines leadership, compassion, and operational excellence to carry forward Newbury’s mission of providing high-quality, affordable housing that residents are proud to call home.
Key Responsibilities
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Oversee the day-to-day operations of Plymouth Place, ensuring full compliance with LIHTC and Newbury Living policies.
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Manage leasing, move-ins, annual recertifications, and income verifications with accuracy and timeliness.
- fostering a positive, resident-centered environment that reflects Newbury Living’s values of compassion, integrity, and accountability.
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Maintain strong occupancy and retention rates by ensuring excellent customer service, community engagement, and responsive maintenance.
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Handle rent collection, delinquency follow-up, and financial reporting in accordance with company and investor standards.
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Coordinate inspections, vendor services, and resident communications to ensure the property remains well-maintained and compliant.
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Serve as a primary point of contact for residents, ensuring concerns are addressed promptly and professionally.
Qualifications
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Strong understanding of LIHTC compliance, tenant certifications, and income verification processes.
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Excellent communication, organization, and leadership skills.
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Ability to manage deadlines and priorities in a dynamic environment.
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Proficiency with property management software (Yardi, Windsor, or similar).
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High school diploma or equivalent required; housing certifications such as HCCP, COS, or TCS preferred.
Why You’ll Love Working at Newbury Living
Newbury Living is a people-centered company that believes in doing the right thing—for our residents, our employees, and our communities. We provide affordable, quality homes with a personal touch, and we invest in the people who make that possible.
At Plymouth Place, you’ll be part of a passionate, dedicated team that values growth, collaboration, and purpose. We offer competitive compensation, benefits, and opportunities for professional development—all in a supportive environment where you can make a meaningful difference every day.