What are the responsibilities and job description for the Front Desk Receptionist/Intake Specialist position at NewAge Psych Behavioral Health Services?
Overview
We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing administrative tasks. This role requires proficiency in various office technologies and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming phone calls using phone systems, directing inquiries to the appropriate personnel.
- Maintain an organized front desk area, ensuring it is welcoming and presentable at all times.
- Handle calendar management, scheduling appointments, and coordinating meetings as needed.
- Perform data entry tasks accurately, ensuring all information is up-to-date in our systems.
- Utilize Google Workspace for document creation, email correspondence, and collaborative projects.
- Provide administrative support to staff members as required, acting as a personal assistant when necessary.
- Assist with any additional duties that may arise in the daily operations of the office.
Requirements
- Previous experience in a front desk or customer service role is preferred.
- Proficiency with Google Workspace, Microsoft Word and familiarity with computer systems for data entry.
- Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills, demonstrating professionalism at all times.
- Experience as a medical receptionist or in an administrative capacity is a plus but not required.
- Ability to work independently as well as part of a team, maintaining a positive attitude under pressure.
Join us as we strive to create an inviting atmosphere for our clients while ensuring smooth operational flow within our organization. Your contributions will be vital to our success!
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Flexible schedule
Ability to Commute:
- Parkville, MD 21234 (Required)
Work Location: In person
Salary : $18 - $21