What are the responsibilities and job description for the Tour Guide position at New York Yankees?
Tour Guide, Yankee Stadium Tours
Department: Stadium Tours
Reports To: Director, Stadium Tours
FLSA: Non-Exempt/Part Time
Description:
Built upon our storied legacy, the Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business.
A Part-Time Tour Guide is needed to conduct tours throughout Yankee Stadium. Candidates should be comfortable speaking in public to large groups and have experience in a customer-facing environment.
Primary Responsibilities:
- Conduct Yankee Stadium tours in a fun, informative, safe and engaging manner for individuals and groups
- Maintain organization of guests while touring Yankee Stadium
- Adhere to Yankee Stadium safety and standard policies and expectations
- Distribute promotional items as directed by tour leadership team to tour guests
- Perform additional duties and assist with projects as assigned
Qualifications and Experience:
- Prior experience conducting tours
- Performative backgrounds a plus
- Bilingual/Spanish speaking a plus
- Demonstrated customer service experience
- Strong verbal and interpersonal skills
- Ability to multitask and prioritize
- Flexible work schedule (nights, weekends, holidays)
- Ability to work in an outdoor stadium environment
- Ability to lift up to 25 lbs.
- Knowledge of baseball history preferred
The hourly rate for this role is $22/hour.
This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. River Operating Company, Inc. is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.
Salary : $22