What are the responsibilities and job description for the SAP Program Manager (SAP AMS Program) position at New York Technology Partners?
Role: SAP Program Manager (SAP AMS Program)
Location: Lake Forest, IL (Hybrid 3 days a week). Prefer locally based candidates
Job Type : Full-Time - Permanent Hire
Job Summary:
Note from hiring manager:
Program Manager with strong SAP background. Very good experience in managing ECC/S4HANA AMS operations including Incident , Service Request , Problem ticket , Continuous service improvement , Automation /AI , stakeholder management in multi-vendor scenario , Governance Tactical :daily , weekly Strategic Monthly, QBR and Application development projects as per business requirements.
Key Skills (please include in the submission):
- SAP AMS implementation exp
- SAP S/4 Hana implementation (greenfield)
- SAP Functional experience (SD, MM, FICO)
- Customer and stakeholder management
What You ll Do
- Program Ownership: Drive delivery lifecycle, manage P&L, and ensure KPIs align with client expectations and business goals for SAP AMS and S/4 Projects.
- Strategic Ecosystem Leadership: Drive the orchestration of SAP and peripheral technologies to meet dynamic and evolving business needs ensuring optimal functionality, performance, and availability across the enterprise.
- Team Leadership: Build and lead high-performing, cross-functional diverse team and specialists
- Partner Ecosystem Management: Cultivate strong relationships with implementation and support partners to collaborate for the successful delivery & operation excellence of the entire SAP platform.
What You Bring
- 15 years of Delivery Management experience delivering SAP-related projects especially AMS and other projects involving SAP in the ecosystem.
- Proven success in 2 3 S/4 HANA implementations, with deep expertise in core modules
- Exceptional client management skills; act as a trusted SPOC for IT and business stakeholders.
- Strong grasp of Agile methodologies, sprint planning, and milestone-based delivery.
- Experience managing multi-vendor environments and distributed teams (onsite/oAshore).
Additional Requirements:
- Strong ability to work across geographies with distributed teams (onsite/oAshore) and implementation partners.
- Excellent communication and coordination capabilities; able to lead cross-functional teams and drive project outcomes independently.
- Solid experience and understanding of Agile methodologies, sprint planning, and milestone-based delivery.
- Experience working with multi-vendor environments and managing multidisciplinary teams. Collaborative leadership style with the ability to drive results through influence.
Your Background
- Bachelor s degree in Computer Science, Information Technology, or equivalent combination of education and experience.