What are the responsibilities and job description for the Help Desk Support Specialist position at New York State Unified Court System?
The New York State Unified Court System is seeking a PC Analyst to provide Help Desk support in St. Lawrence County. PC Analysts are assigned to courts, agencies, and administrative offices throughout the Unified Court System, where they train employees in the use of PC software and hardware, and assist in the analysis, design development, and enhancement of particular PC data processing systems in accordance with Unified Court System standards, policies, and procedures.
Key Responsibilities:
- Providing help desk support and troubleshooting.
- Monitoring and maintaining the daily operation of computer systems and networks.
- Assisting in the delivery, acceptance, and installation of hardware and software.
- Training employees in the use of PC software and hardware.
- Travel is required throughout the district.
Qualifications: Bachelor's degree in computer science or related information technology field from an accredited college or university; or High School Diploma and four (4) years of Information technology/helpdesk related experience; or An equivalent combination of education and experience.
Base Salary: $64,971
Please view the full employment announcement at: 4621_pc_analyst_0.pdf
Salary : $64,971