Parks and Recreation Aide 5-7, Operations Assistant (Gantry Plaza State Park)

Description

Duties Description

The duties and responsibilities of the Operations Assistant include, but are not limited to:

• Serving as the first point-of-contact at the front desk of Gantry Plaza State Park Ranger Station, including answering telephones; taking and relaying messages; greeting staff, visitors, and patrons in a friendly and courteous manner; and utilizing a multi-line phone set.
• Reconcile credit card statements and perform accurate data entry and coding across multiple state financial systems.
• Maintain administrative records, calendars, logs, and operational documentation.
• Perform routine office tasks including filing, record management, copying, and general administrative support.
• Maintain and update the park’s permit and event calendar.
• Act as a concierge for permit holders and program partners by checking in on the day of permitted use, placing reservation signage, and confirming arrivals (including follow-up calls when needed).
• Monitor permitted activity in the park, including fields and courts, and report issues to appropriate staff.
• Create and format basic Excel documents, temporary signage, flyers, and simple graphics as needed for park operations, programs, and events.
• Update and maintain informational signage at the Ranger Station and bulletin boards.
• Assist with facilities and office maintenance, including maintaining a clean workstation and office, restocking paper towels, toilet paper and basic supplies.
• Perform other related duties as needed to support park operations as assigned.
  
  

Qualifications

Minimum Qualifications

NO MINIMUM QUALIFICATIONS FOR THIS TITLE PER CIVIL SERVICE.

Operational Needs

Additional Comments

• Must have the ability to effectively communicate with park patrons and community or program partners. The ability to communicate in Spanish is helpful but not required.
• Prior business office experience and some college studies preferred.
• Must be able to multi-task in a fast-paced environment, work independently and set priorities as assigned by supervisor.
• Must possess and maintain a valid driver’s license that allows the candidate to legally operate a motor vehicle in New York State as a term and condition of employment. If not licensed at the time of appointment, the appointee must obtain a driver’s license without restrictions or conditions within a year of appointment.
• Must possess strong interpersonal and communications skills.
• Must possess strong computer and spreadsheet skills, including Microsoft Office applications.
• Must be willing to occasionally support tasks and projects at other New York State Parks’ work sites in the New York City Region.
• Must be willing to work outdoors and in all weather conditions.
• Must be available to work evenings, weekends, and holidays as needed.
• May be required to report to other facilities throughout the NYC Region on an as-needed basis.
  
  

Benefits

This position has the option to join the NYS Employee’s Retirement System and may be eligible for health insurance, dental and vision coverage as well as the opportunity for paid time off in the form of vacation, sick, personal and holiday leave after time and service requirements has been met.

To learn more about our benefits, visit: https://parks.ny.gov/employment/benefits.aspx