What are the responsibilities and job description for the Quality of Care Facility Review Specialist 3 position at New York State Justice Center for the Protection of People with Special Needs?
Duties Description
Under the direction of a higher-level manager, the Quality Care Facility Review Specialist 3 will perform the following duties:
Responsible for Issuing all final outgoing correspondences and reports from the MRU.
Supporting all MRB functions.
Completes MCC case strategy memo.
Facilitates the interdisciplinary team meetings for each MCC case.
Oversees the recruitment, interviews, and orientation training of specialized MCC field investigator team.
Facilitates Quarterly Training Topics and Annual meetings for MCC team.
Non-competitive: one year of permanent service as a Quality of Care Facility Review Specialist 2 or Quality of Care Facility Review Specialist 2 (Nursing); or bachelor’s degree AND five years of experience* working in any of the following, or combination of the following: a New York State Office of Mental Health, Office for People With Developmental Disabilities, Department of Corrections and Community Supervision, Office of Children and Family Services, Department of Health, State Education Department or Office of Addiction Services and Supports licensed or supervised facility covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; investigating complaints and allegations of abuse and neglect of persons receiving care from a facility or provider covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; a medical facility; a child protective services organization; or as a professional advocate or service provider in the field of rehabilitation, developmental disabilities, or mental health. Two years of this experience must include administrative or managerial supervision in the program areas described above.
Preferred Qualifications:
Candidates with five (5) years of supervisory experience and eight (8) years of nursing experience are strongly preferred. Experience supervising staff within healthcare, mental health, developmental disabilities, or other related program areas is desirable as well as experience in analyzing processes and workflow for improvement. Nursing experience in a medical, behavioral health, or long-term care environment is also preferred.
Additional Comments
Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies. https://www.justicecenter.ny.gov/
We offer a comprehensive benefits package, including:
NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center’s Telecommuting Program Guidelines.
NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.
The New York State Justice Center for the Protection of People with Special Needs is an equal opportunity/affirmative action employer. Our agency does not discriminate based upon age, race, creed/religion, color, national origin, sexual orientation, gender identity or expression, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, prior arrest or conviction record, citizenship/immigration status, or any other applicable legally protected characteristics. The Justice Center is committed to creating and sustaining a culture of inclusion while continuing to build a diverse workforce. Our agency seeks candidates dedicated to working in and contributing to an environment of inclusion that affirms and celebrates the backgrounds, learned and lived experiences, whole identities, and individual perspectives of our staff.
The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at jc.sm.deeo@justicecenter.ny.gov
Under the direction of a higher-level manager, the Quality Care Facility Review Specialist 3 will perform the following duties:
- Oversee all operations of the Mortality Review Unit.
- Regularly liaise/direct communication with Regional Chiefs of Investigations, and at Director/Assistant Director level with IMU, Counsel, Records Access, PQI, IFSU; liaise with SOA Commissioners or designees, and SOA DQA Central Offices, and SOA Bureau of Programs Certification, DOH Central Hospital Complaint Intake Program, NYS DOH and NYC DOH Bureaus of Vital statistics, and County Coroners/Medical Examiners; and directly with local law enforcement and District Attorneys as needed.
- Attends Leadership and other meeting as requested or required representing the MRU and the NYS Justice Center.
- Makes policy and procedure level decisions for the Mortality Review Unit to ensure quality and efficiencies, to identify a risk plan, and to identify performance indicators.
- Review all newly created death cases:
- Work directly with the IMU Director/Assistant Director on new death cases to ensure most appropriate classifications.
- Reviewing and overseeing the triage, prioritizing, and assignment of new cases to members of the MRU.
- Ensuring the accurate and timely identification and reporting of reportable incidents discovered during staff’s mortality reviews.
- Case Closures
Responsible for Issuing all final outgoing correspondences and reports from the MRU.
- Medical Review Board:
Supporting all MRB functions.
- Mortality Case Coordination:
Completes MCC case strategy memo.
Facilitates the interdisciplinary team meetings for each MCC case.
Oversees the recruitment, interviews, and orientation training of specialized MCC field investigator team.
Facilitates Quarterly Training Topics and Annual meetings for MCC team.
- Responsible for supervision of lower-level staff including an administrative support staff, MRB liaison.
- Oversee all onboarding and creates and ensures implementation training program for all Mortality Review Unit employees.
Non-competitive: one year of permanent service as a Quality of Care Facility Review Specialist 2 or Quality of Care Facility Review Specialist 2 (Nursing); or bachelor’s degree AND five years of experience* working in any of the following, or combination of the following: a New York State Office of Mental Health, Office for People With Developmental Disabilities, Department of Corrections and Community Supervision, Office of Children and Family Services, Department of Health, State Education Department or Office of Addiction Services and Supports licensed or supervised facility covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; investigating complaints and allegations of abuse and neglect of persons receiving care from a facility or provider covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; a medical facility; a child protective services organization; or as a professional advocate or service provider in the field of rehabilitation, developmental disabilities, or mental health. Two years of this experience must include administrative or managerial supervision in the program areas described above.
Preferred Qualifications:
Candidates with five (5) years of supervisory experience and eight (8) years of nursing experience are strongly preferred. Experience supervising staff within healthcare, mental health, developmental disabilities, or other related program areas is desirable as well as experience in analyzing processes and workflow for improvement. Nursing experience in a medical, behavioral health, or long-term care environment is also preferred.
Additional Comments
Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies. https://www.justicecenter.ny.gov/
We offer a comprehensive benefits package, including:
- Holiday & Paid Time Off
- Public Service Loan Forgiveness (PSLF)
- Pension from New York State Employees’ Retirement System
- Affordable Health Care options
- Family dental and vision benefits at no additional cost
- NYS Deferred Compensation plan
- Access to NY 529 College Savings Program
NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center’s Telecommuting Program Guidelines.
NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.
The New York State Justice Center for the Protection of People with Special Needs is an equal opportunity/affirmative action employer. Our agency does not discriminate based upon age, race, creed/religion, color, national origin, sexual orientation, gender identity or expression, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, prior arrest or conviction record, citizenship/immigration status, or any other applicable legally protected characteristics. The Justice Center is committed to creating and sustaining a culture of inclusion while continuing to build a diverse workforce. Our agency seeks candidates dedicated to working in and contributing to an environment of inclusion that affirms and celebrates the backgrounds, learned and lived experiences, whole identities, and individual perspectives of our staff.
The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at jc.sm.deeo@justicecenter.ny.gov